Amex Platinum Charge Card - You have to pay now!

[Diesellife]

What is the point of having a preset limit then?

Just as a scenario, had the card been stolen and a large transaction allowed to go through, what happens then? The owner gets hounded for the monies?

Most people would rather not have the transaction go through.

You will not be liable for fraud, provided you acted diligently.

Once on a trip to NZ many years ago, my gold Amex charge card was declined for a hotel charge. Admittedly I had not informed Amex of the trip and was racking up $'s on the card. On the phone when I explained the situation to them (I had to call them from the hotel lobby itself) they took the 'stop' off and let the charges go through for the rest of the trip.

So win-win

First of all, your travel is within the reason and I believe your hotel does not amount to $27000.

Please note that Amex does allow temporary increase of limit provided by reasonable explaination AND go thru a risk analysis. After a $27000, there are no room for extra risk to be factored in and therefore putting a block without further negotiation.

So your case is hardly a fair comparison to parksie's case.

 

[parksie]

Thanks everyone;

I have replies to 2 of the recent posts that have been made;

First to Dave Noble

You have just said in your 2nd last post;

"Do you really think that American Express will be worried or concerned with petulant behaviour. If you would prefer not to be able to use the card until the debt is paid on the latest payment date then that is your choice ; this is also not likely to be beneficial in the system increasing your exposure limit in the upcoming period"

If I pay within the statement date how can it be any beneficial if I pay right now? Do you pay early (before the statement arrives) with Amex and get preferential treatment? If you do I wish I had a few business customers like you.

BTW can you tell me what part of my behavior towards Amex has been Petulant?

Dave I am really interested in this part.

Second to Diesellife

Yes, I would have preferred Amex to decline to accept the charge!

I would then have paid the 27K by bank TT and I would have kept my card active - then I could pay for petrol, supermarket shopping etc etc etc

Maybe hard to understand however thats what I would have preferred!

 

[Flashback]

Thanks everyone;

I have replies to 2 of the recent posts that have been made;

First to Dave Noble

You have just said in your 2nd last post;

"Do you really think that American Express will be worried or concerned with petulant behaviour. If you would prefer not to be able to use the card until the debt is paid on the latest payment date then that is your choice ; this is also not likely to be beneficial in the system increasing your exposure limit in the upcoming period"

If I pay within the statement date how can it be any beneficial if I pay right now? Do you pay early (before the statement arrives) with Amex and get preferential treatment? If you do I wish I had a few business customers like you.

BTW can you tell me what part of my behavior towards Amex has been Petulant?

Dave I am really interested in this part.

Second to Diesellife

Yes, I would have preferred Amex to decline to accept the charge!

I would then have paid the 27K by bank TT and I would have kept my card active - then I could pay for petrol, supermarket shopping etc etc etc

Maybe hard to understand however thats what I would have preferred!

In response to the bold section, because then your card would be active and able to be used again?

Regarding your response to Diesellife, that makes no sense! You still would have had the money leave your pocket, so why not just pay it? You really confuse me.

 

[Binxx]

You will not be liable for fraud, provided you acted diligently.



First of all, your travel is within the reason and I believe your hotel does not amount to $27000.

Please note that Amex does allow temporary increase of limit provided by reasonable explaination AND go thru a risk analysis. After a $27000, there are no room for extra risk to be factored in and therefore putting a block without further negotiation.

So your case is hardly a fair comparison to parksie's case.

You are asuming that but you are right

But considering flights for 4 people, duty free in Sydney, rental 4WD at NZ airport, 10 days of eating out did put a dent in the card.

As I said, I was happy that they rejected the charge and then let it go through and I paid off the usage when it was due.

 

[parksie]

In response to the bold section, because then your card would be active and able to be used again?

Regarding your response to Diesellife, that makes no sense! You still would have had the money leave your pocket, so why not just pay it? You really confuse me.

Actually it would have left my bank.

The point is I was allowed to use the card for the 27K payment and now they want let me use it again until I pay 50% or the full amount when due.

I don't like the fact that they promote the Platinum card as the holy grail of credit cards and yet they cut your spending cold.

This has been a massive inconvenience and on principal I am not going to pay them back until the day I have to.

I told like companies preaching one thing when actually they are not like what they preach at all.

A better way of handling this would be to ask me what spending I have planned for the rest of the month so that we could come to some arrangement. A I mentioned before the biggest inconvenience is for small things like petrol and groceries.

I am not planning to purchase a Bentley this month!

 

[Binxx]

T.....

Yes, I would have preferred Amex to decline to accept the charge!

I would then have paid the 27K by bank TT and I would have kept my card active - then I could pay for petrol, supermarket shopping etc etc etc

Maybe hard to understand however thats what I would have preferred!

Or Amex *might* have allowed the charge to go through by increasing the preset limit temporarily, had you called them and explained the situation after the transaction not going through?

Never know but a far better scenario than letting the charge go through and expecting the user to cough it up well before it is due.

Do not know about you but people plan their cash flows in business and might not have the 13.5k right there and then.

 

[parksie]

Hi Binxx,

Good post!

I agree on the cash flow point however in my case the decision to Amex was points not cash flow.

However if I knew in advance that Amex would not provide any further credit until the 50% or full amount was paid then we would have use the NAB as per usual.

As I said before we have the money to pay, however, I don't like the way they have gone about this whole situation and so they can fund me until the day the funds are due - then we will pay them.

BTW - I will never put another large payment through them again!!

 

[Flashback]

Actually it would have left my bank.

The point is I was allowed to use the card for the 27K payment and now they want let me use it again until I pay 50% or the full amount when due.

I don't like the fact that they promote the Platinum card as the holy grail of credit cards and yet they cut your spending cold.

This has been a massive inconvenience and on principal I am not going to pay them back until the day I have to.

I told like companies preaching one thing when actually they are not like what they preach at all.

A better way of handling this would be to ask me what spending I have planned for the rest of the month so that we could come to some arrangement. A I mentioned before the biggest inconvenience is for small things like petrol and groceries.

I am not planning to purchase a Bentley this month!

I believe the Centurion is the holy grail card of their offerings, actually.

 

[Binxx]

Hi Binxx,

Good post!

I agree on the cash flow point however in my case the decision to Amex was points not cash flow.

However if I knew in advance that Amex would not provide any further credit until the 50% or full amount was paid then we would have use the NAB as per usual.

As I said before we have the money to pay, however, I don't like the way they have gone about this whole situation and so they can fund me until the day the funds are due - then we will pay them.

BTW - I will never put another large payment through them again!!

In my case if I use the card for 27k, and it is accepted, then I know that the amount is due back at certain point in time.

I then use the 27k worth of 'freed' monies to say maybe to buy more stock. A few days later I get a call from Amex asking for 13.5k back then where do i get that from?

It could be arranged but then have to make more adjustments. More hassles than required.

 

[parksie]

yes, when you factor in payment timing for cash flow purposes this could be a hassle.

 

[Homer]

I feel for you parksie. Sometimes the practicalities of dealing with American Express don't exactly correlate to the marketing. However, for what it's worth, I have to agree with the well expressed, obviously well considered posts from serfty, Dave Noble and others. AMEX has acted within their terms and conditions and, ostensibly, in accordance with the promises made to you. Sure it doesn't make you feel particularly loved and it seems to really have got under your skin but - as our Prime Minister might say - I think you need to take a Bex and have a good lie down.