Hey almost a year with the Platinum Charge Card - fraud 3 times and recent redemption of 26000 MR Points for a hotel - Ive had the card just over a year
No such things as 24 hour service on the Platinum Charge Card despite the false information on the Amex website - all you get is a recorded message saying our office is closed whether you choose trave lservice concierge or account enquiries - too bad if you have a lost or stole card or need urgent assistance !!!
To top it all of the sage from 31/8/17 after I reported the fraude has been appauling Misinformation from Manila call centres incorrect information etc etc etc I don't pay $1200 for rubbish services and inept call centre staff Receive my fourth replacement card and set up a new online account through call centre whilst it was still open and nothing is working nothing transferred no transactions no memebership rewards points
Anyone have any suggestions - if it wasntfor Local champion and bonus pts for travel restaurant and overseas transactions I would have dumped this card!! And now Im told Express Cash (a great facility) wont work with my new card OMG WHAT GIVES????????????????????????????????????
No such things as 24 hour service on the Platinum Charge Card despite the false information on the Amex website - all you get is a recorded message saying our office is closed whether you choose trave lservice concierge or account enquiries - too bad if you have a lost or stole card or need urgent assistance !!!
To top it all of the sage from 31/8/17 after I reported the fraude has been appauling Misinformation from Manila call centres incorrect information etc etc etc I don't pay $1200 for rubbish services and inept call centre staff Receive my fourth replacement card and set up a new online account through call centre whilst it was still open and nothing is working nothing transferred no transactions no memebership rewards points
Anyone have any suggestions - if it wasntfor Local champion and bonus pts for travel restaurant and overseas transactions I would have dumped this card!! And now Im told Express Cash (a great facility) wont work with my new card OMG WHAT GIVES????????????????????????????????????