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AMEX Platinum Charge Benefits - Q&A

thatsthatmattressman

Active Member
Joined
Sep 10, 2012
Messages
573
Ha! I can see them pulling a black marker out to splash a big dot on my file ..but yes go hard or go home eh @Daver6

Chances are good. Call and ask. While you're at it, tell them you think the annual fee should be reduced, waived given you cant use most the benefits since they're travel related.
 

SOPOOR

Established Member
Joined
Jan 12, 2009
Messages
3,087
Chances are good. Call and ask. While you're at it, tell them you think the annual fee should be reduced, waived given you cant use most the benefits since they're travel related.
this is the company that said in April last year, "we have made changes to the membership program based on customer feedback"
I had a recent ombudsman dispute with amex and my account was suspended for 3 months, and when it was resolved, I requested , the annual fee be waived because I couldnt use it for a quarter of a year, and this was originally denied
 

thatsthatmattressman

Active Member
Joined
Sep 10, 2012
Messages
573
This from the Points Hacks Blog:


Travel Credits
For Card Members with Travel Creditsexpiring between 1 February 2020 and 30 June 2020 that have not been redeemed, we are extending the expiry date to 31 December 2020. As always Card Members can book for travel up to 10 months in advance.

There is no need to call or take any action, as the extended expiry date will be automatically reflected in their online accounts within the next 6 to 10 weeks. All other terms and conditions for the annual Travel Credit remain the same.
 

robbo135

Intern
Joined
Mar 16, 2017
Messages
61
What happens with the companion platinum reserve card if you cancel your platinum charge?

My charge card annual fee is due at the end of April and I still have a travel credit on the platinum reserve that I haven't used. Is it possible to keep the platinum reserve and if so, would there be annual fee on that?
 

Daver6

Senior Member
Joined
Dec 31, 2011
Messages
5,344
Qantas
Platinum
Virgin
Red
Flights
My Map
What happens with the companion platinum reserve card if you cancel your platinum charge?

My charge card annual fee is due at the end of April and I still have a travel credit on the platinum reserve that I haven't used. Is it possible to keep the platinum reserve and if so, would there be annual fee on that?
Great question. I don't know the answer. One possibility is use the credit to book a flexi fare as fare into the future as possible and wear the cost of the change. Worst case scenario.
 

SOPOOR

Established Member
Joined
Jan 12, 2009
Messages
3,087
completely weird, I placed an online order via dans,


8/03/2020DAN MURPHY ONLINE 8305 BELLA VISTA$964.00 2,892 02,892


called up immediaetely to cancel it due to making a boo boo

refund has come through

13/03/2020DAN MURPHY ONLINE 8305 BELLA VISTA-$964.00 -964 0-964

so charged at 3 ppd, refunded at 1ppd
not that im complaining
Completely weird

My dans purchase made on Friday is crediting at 1 ppd on plat edge
 

Chicken

Established Member
Joined
May 9, 2006
Messages
1,188
My dans purchase made on Friday is crediting at 1 ppd on plat edge
Cos Dan Murphys is Woolworths?

(Shouldn't you buy Woolworths gift cards at 5% off with your Edge card, then use your Woolworths gift card to pay Dan Murphy's?)
 

tcillc

Junior Member
Joined
Aug 18, 2014
Messages
14
Amex management have been silent during the COVID crisis with absolutely no tangible benefits or fee reduction for their premium members (I'm a 10+ year Plat and ex-wife is 6+ years Centurion) which is extremely disappointing.

The annual fee for me is due soon but I would be cancelling once I've moved all my direct debits and points. If they've decided not to budge during these unprecedented times, they can stick it up their.... (with the metal card)

Reminds me of a song I heard a few days ago on the radio. IDGAF.
 

Chicken

Established Member
Joined
May 9, 2006
Messages
1,188
(I'm a 10+ year Plat and ex-wife is 6+ years Centurion) which is extremely disappointing.

The annual fee for me is due soon
Have you thought about, closing your account, and share one single card account with your ex wife? You can immediately get 50% off your annual fee. 😃
 

tcillc

Junior Member
Joined
Aug 18, 2014
Messages
14
You certainly don't understand marriages falling apart, but I'll play along ;)

My verdict: it's not worth it even at 50% off. And I hope things change for better soon!
 

knagelli

Active Member
Joined
Jul 26, 2019
Messages
509
Qantas
Bronze
Virgin
Platinum
Flights
My Map
What happens with the companion platinum reserve card if you cancel your platinum charge?

My charge card annual fee is due at the end of April and I still have a travel credit on the platinum reserve that I haven't used. Is it possible to keep the platinum reserve and if so, would there be annual fee on that?
Based on my experience , If you cancel the Platinum Charge Card , you might have to cough up the annual fee on Reserve if you plan on retaining that.
 

albyd

Established Member
Joined
Apr 7, 2011
Messages
1,895
I understand AMEX won't the AF but have offered Platinum card holders double points for three months - guess that's something though if we're spending a lot less due to the shut down not sure how far that will get you.
 

thatsthatmattressman

Active Member
Joined
Sep 10, 2012
Messages
573

albyd

Established Member
Joined
Apr 7, 2011
Messages
1,895
Truly amazing times never thought we’d get excited about cash back over FF points. Though I think airline losses when things resume will likely be shared by all stakeholders including FF members so I’m expecting some devaluations. VA points may be ‘safe’ but they’ll go less further after it’s back in the air.
 
Joined
Apr 25, 2020
Messages
6
Truly amazing times never thought we’d get excited about cash back over FF points. Though I think airline losses when things resume will likely be shared by all stakeholders including FF members so I’m expecting some devaluations. VA points may be ‘safe’ but they’ll go less further after it’s back in the air.
Agree, I've never used points for cash back but it's starting to seem like a good idea at the moment..
 
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