Amex "I'm going to cancel my card" - bonus points given thread.

[Zanzaid]

I had Similar, Was a Velocity Gold/Platinum customer for 11 years as the offers/benefits made it worth it, but it hasn't so much for me these days. Hadn't spent much the past year while i churned other cards so it's not to surprising but i rang through and wasn't offered anything after cancelling, except to downgrade. Will come back in a year or so and just churn!

 

[albyd]

I guess churning with AMEX is going to be harder now they're targeting Churners in their decline decisions based on other reports on AFF.

 

[Poojou]

Great data points here everyone - keep 'em coming!

 

[Fletchus]

4 years Platinum charge, annual fee posted, called around 11am AWST, transferred to (I believe) Australian call centre. Asked to cancel, cited SQ deval and concierge app. Didn't go through the actual cancellation process as offered 200k MR points quite quickly to stay. Accepted, whole convo took about 3 minutes.

Did this last year too (think I only got 100k MR points though).

 

[wsthong]

4 years Platinum charge, annual fee posted, called around 11am AWST, transferred to (I believe) Australian call centre. Asked to cancel, cited SQ deval and concierge app. Didn't go through the actual cancellation process as offered 200k MR points quite quickly to stay. Accepted, whole convo took about 3 minutes.

Did this last year too (think I only got 100k MR points though).

Was your intention to cancel related to fees due in soon

 

[Fletchus]

Was your intention to cancel related to fees due in soon

Fee posted a couple of weeks prior.

 

[wsthong]

Fee posted a couple of weeks prior.

Not sure whether I can use the same approach for fees paid last year

 

[sudoer]

Not sure whether I can use the same approach for fees paid last year

You can't. I think there's a 30 day grace period for Amex annual fees - you can cancel the card within 30 days of the AF posting, and get the fee refunded.

You're better off waiting until your AF is approaching this year and having the conversation then.

 

[lovestotravel]

I had luck last year calling after the annual fee, about 2 months after.

That call is due again in about 2 months from today

200K would be nice