Amex card offer question

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Hi,
A friend recently applied for Amex's latest credit card offer which includes 2 free Qantas lounge passes. He got notification that after a purchase the lounge passes would take 8-10 weeks to arrive, is this how long you would expect it to take to receive the passes? Does anybody have experience with this?

Thank you!
 
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qkslvr

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I'm sorry I can't answer your question, but I think you will get a quicker answer if you move this to the AMEX forum :)
 

Dr Ralph

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In my experience this is the quoted time frame, but it often arrives sooner.
 
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mitwg

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In case of my ANZ QF card, they had that in the official terms but I got my passes within 5 working days after calling the concierge to request them.
 
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