sumthinfornuthin
Established Member
- Joined
- Aug 7, 2004
- Posts
- 1,591
- I had 2 BUSINESS tickets booked to fly out on Friday to Darwin , could not go and went on line to change them to October, up popped the options and selected one and paid the extra $ 76.
- When the booking schedule printed out they were ECONOMY !
- I range QANTAS FF, very helpful as always, and the consultant said the system showed the cheapest option for the day.
- I said why did I get charged to go from Business to Economy and why did the site not make it clear. He changed the class back to Business and waived the change fee but any changes I make in the future I have to call them and can't do them on line. Fully paid fares booked when the DSC promo was on.
- I'm careful on this but I am sure there was nothing to denote that I was changing Business to Economy and there is no way 2 return Melbourne to Darwin via Brisbane costs $ 4,100 which is what the tax invoice showed WITH ECONOMY CLASS SEATS !.