ALL Accor+ Explorer Membership Discussion

[Aeryn]

My Dad's best friend died and Im trying to book a hotel in regional NSW for parents to stay at so they can attend funeral. It is too far to drive there and back in 1 day.

Accor app says no availablity /fully booked but because of my lowly Gold status i can get a guaranteed room.

How does this work?

Will they cancel someone elses booking ? Will it be a problem im not staying?

I dont want there to be issues after a long drive. Thinking perhaps safer to book elsewhere although choices are slim.

 

[Mr_Tee]

My Dad's best friend died and Im trying to book a hotel in regional NSW for parents to stay at so they can attend funeral. It is too far to drive there and back in 1 day.

Accor app says no availablity /fully booked but because of my lowly Gold status i can get a guaranteed room.

How does this work?

Will they cancel someone elses booking ? Will it be a problem im not staying?

I dont want there to be issues after a long drive. Thinking perhaps safer to book elsewhere although choices are slim.

Ring the property direct and explain the situation to them.