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AirBnB Extending COVID Policy?

bpeteb

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Policy updated yesterday to include bookings through to July 15. Ours is 17th. We’ll wait for next update...
 

daft009

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Finally my dates are covered, refund application submitted.

So sneaky, thanks to @runway16R tips.. Made it quick and easy and I didn't select the wrong option!
 

Eugenious

Newbie
Joined
Apr 29, 2020
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7
Today I've cancelled two more bookings that fall within the period - I've now cancelled 10 of the 11 bookings I had for June and July in the UK. One more to go, for a booking that starts on 19 July - just after the most recent AirBnB extension.
 

cxthomps

Member
Joined
Jul 1, 2015
Messages
136
I have to say that I was impressed by the AirBnb process, only slightly let down by the method of finding the right link to click. Once our Singapore reservation fell within the dates a refund was confirmed within 12 hours and then back into my account another 3 days later.
Will definitely be one of the companies I would choose to do business with again in the future.

C.
 

bpeteb

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May 24, 2011
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Response from Airbnb within a few hours of submitting the request and full credit back in my Amex overnight. It took a while but I agree with Eugenious, I think Airbnb has handled this well.
 

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