I over heard a Velocity Platinum member being rejected access to the Queenstown Air NZ lounge because he had two teenage children and his wife with him. He was informed by the lounge staff that no one is allowed to bring in more than one guest in "Regional Lounges" I left really bad for the guy and the family and being a Velocity Platinum myself I was very interested in this. After looking all though the Velocity Website I can not find any mention of reduced guest's for Regional Air NZ lounges.
Anyone encountered this?
|Air New Zealand||Air New Zealand owned and operated domestic and international lounges**||You and a guest on presentation of membership card and boarding pass for same day departure on Air New Zealand.|
Platinum members are entitled to 3 guests when travelling on Trans-Tasman and domestic New Zealand services.