Air Asia Document Check

[sydstar]

Has anyone had experience with Air Asia Document check as a 'transit passenger'? I'm arriving at NRT on QF21 (0615) and looking to connect to an Air Asia flight leaving NRT to ICN at 0805 (seperate PNR). I'll be travelling HLO and would have OLCI. Both flights are T2, so I was under the impression I wouldn't need to clear immigration as I was connecting.

The OLCI page on Air Asia notes document check needs to be completed 2 hours --> 45 minutes before departure. Providing QF is on time I assume transit security should be relatively painless but can't find if Air Asia has a desk at the connecting flights desk (would a LCC do this?). My fear is if I need to clear immigration/quarantine/customs etc, time would be very tight and don't know if Japanese immigration would frown upon this? The trip to Korea would be brief before a proper visit to Japan.

I do know there would be a risk of missing if QF was late etc..., but my question is more to do with Air Asia having a connecting flight desk

Their website and call centre are next to useless with this information Any help would be appreciated

 

[browski]

You should probably treat Air Asia as if it were Jetstar or Tiger. They are point-point, so my guess is that there is no connecting desk. Air Asia offer a "fly-thru" service at KL, but I doubt this will exist away from their hub.
I would also assume that Qantas will not interline baggage with Air Asia. Happy to be proven wrong, but I would lower expectations when dealing with LCCs.
Japan immigration won't care if you exit for 1 minute or 10 years; as long as you have correct documentation.

 

[flyingblind]

All I know is when I flew with them to London they seemed so suspicious. I only went over for two weeks with a small suitcase. When checking in at Melbourne the lady said "you're traveling LIGHT". Then at KL when boarding at the gate they were checking people's passports and I get pulled to the side and asked why I'm flying to,London, who I know there, how long for... I told them I was flying back from Amsterdam with Qantas and had to show him my ticket printout

 

[markis10]

You should probably treat Air Asia as if it were Jetstar or Tiger. They are point-point, so my guess is that there is no connecting desk. Air Asia offer a "fly-thru" service at KL, but I doubt this will exist away from their hub.

I agree with your sentiment even if the examples are flawed (3K have agents at the transfer desk in SIN for instance), I know Air Asia dont at BKK so I would expect to clear immigration etc.

 

[anat0l]

All I know is when I flew with them to London they seemed so suspicious. I only went over for two weeks with a small suitcase. When checking in at Melbourne the lady said "you're traveling LIGHT". Then at KL when boarding at the gate they were checking people's passports and I get pulled to the side and asked why I'm flying to,London, who I know there, how long for... I told them I was flying back from Amsterdam with Qantas and had to show him my ticket printout

For some destinations (read: countries) the airline may be required to query passengers about such details (length of stay, onward or return journey proof, visa status) before boarding. This information may be entered into a system; in some cases, check-in may not be completed without the airline certifying that a pax has passed certain checks.

For Europe, being asked about onward or return journey is not entirely unusual.

This is one of the few reasons why keeping paper printouts of e-tickets is still a useful idea.

This, of course, doesn't answer the OP.

I don't know if Air Asia have a transit counter or service counter at NRT. If they do, you may be able to get the document check done there (then again, they may well send you back landside!)

I can see it being quite conceivable that Air Asia would require you to leave airside and get your documents checked. Japabese immigration shouldn't blink an eye: transit is a perfectly OK reason to pass through control, but of course you'll still be ordinarily fingerprinted and need to fill out the arrival form.