Agoda Hotel Booking Question

Discussion in 'Virgin Australia Velocity' started by Steve Dyer, May 28, 2014.

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  1. Hi VFF
    I have made a number of bookings through the AGODA link on the Velocity FF page, I have only completed on stay, however I was wondering, how long does it typically take for these bookings to reflect the points earn + bonus as a WP?

    I look forward to hearing from you

    Regards
    Steve
     

  2. newmarket

    newmarket Member

    Jul 25, 2010
    217
    39
    I've only tried them twice, but it is a pretty good earner.

    Anyway it seems to take 3 or 4 weeks for the initial points to appear. Two or three weeks after that the platinum bonus points show up.
     
  3. scwappy

    scwappy Active Member

    Nov 2, 2009
    555
    96
    SYD
    Also be careful and check the price. Quite often it is larger than booking through agoda direct
     
  4. My experience has not been so good. I continuously have to lodge a retro claim and it has not been unusual to wait 3 months for the points. Citing an example of stays I booked through Agoda where I stayed at hotels in February and March and despite lodging a retro claim, when I chased up the status, I was asked to provided all the details again (having the initial retro claim number when I requested an update on my claim did not seem to matter, I still had to provide all the booking deatails again). Plat desk has not been able to expedite my claims, so very frustrating indeed
     
  5. Linnet

    Linnet Newbie

    Oct 31, 2009
    7
    3
    Victoria
    Took just under 3 weeks after hotel check-in for points to be processed through my Velocity account on most recent trip (last month), if that's any help.
     
  6. Velocity Frequent Flyer

    Authenticated Company Representative

    Jul 30, 2010
    499
    801
    Brisbane, Queensland
    Hi Steve,

    Our agreement with Agoda is that points will be posted to member accounts in under 6 weeks from the hotel stay.

    Hope that helps.
    Cheers,
    Tom
     
  7. VA777

    VA777 Member

    Apr 29, 2012
    222
    36
    Sydney
    That seems an extraordinary amount of time in this electronic age
     
  8. Clobu5

    Clobu5 Member

    Nov 22, 2013
    109
    6
    Central Oz SA/NT
    Flight Map:
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    Can you book a room for someone else and still get the 3points/$1
     
  9. williamsf1

    williamsf1 Established Member

    Jun 1, 2010
    1,170
    233
    Berlin
    The check in / booking name has to match the VFF account you want to earn on
     
  10. Clobu5

    Clobu5 Member

    Nov 22, 2013
    109
    6
    Central Oz SA/NT
    Flight Map:
    View my flight map
    Damn I was hoping it magically worked like the e-store..

    I'll get around it. Thanks.
     
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