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Agoda Hotel Booking Question

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Steve Dyer

Intern
Joined
Aug 3, 2012
Messages
82
Hi VFF
I have made a number of bookings through the AGODA link on the Velocity FF page, I have only completed on stay, however I was wondering, how long does it typically take for these bookings to reflect the points earn + bonus as a WP?

I look forward to hearing from you

Regards
Steve
 

newmarket

Member
Joined
Jul 25, 2010
Messages
228
I've only tried them twice, but it is a pretty good earner.

Anyway it seems to take 3 or 4 weeks for the initial points to appear. Two or three weeks after that the platinum bonus points show up.
 

scwappy

Active Member
Joined
Nov 2, 2009
Messages
558
Also be careful and check the price. Quite often it is larger than booking through agoda direct
 

Frostydog007

Junior Member
Joined
May 13, 2012
Messages
46
Qantas
Bronze
Virgin
Platinum
My experience has not been so good. I continuously have to lodge a retro claim and it has not been unusual to wait 3 months for the points. Citing an example of stays I booked through Agoda where I stayed at hotels in February and March and despite lodging a retro claim, when I chased up the status, I was asked to provided all the details again (having the initial retro claim number when I requested an update on my claim did not seem to matter, I still had to provide all the booking deatails again). Plat desk has not been able to expedite my claims, so very frustrating indeed
 

Linnet

Newbie
Joined
Oct 31, 2009
Messages
7
Took just under 3 weeks after hotel check-in for points to be processed through my Velocity account on most recent trip (last month), if that's any help.
 

Velocity Frequent Flyer

Member
Authenticated Company Representative
Joined
Jul 30, 2010
Messages
499
Hi Steve,

Our agreement with Agoda is that points will be posted to member accounts in under 6 weeks from the hotel stay.

Hope that helps.
Cheers,
Tom
 

VA777

Member
AFF Supporter
Joined
Apr 29, 2012
Messages
222
That seems an extraordinary amount of time in this electronic age
 

Clobu5

Member
Joined
Nov 22, 2013
Messages
109
Flights
My Map
Damn I was hoping it magically worked like the e-store..

I'll get around it. Thanks.
 
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