AFF Review: Malaysia Airlines 737-800 Business Class (KUL-BKK)

[AFF Editor]

Malaysia Airlines Boeing 737 Business Class Review is an article written by the AFF editorial team:

https://www.australianfrequentflyer.com.au/malaysia-airlines-737-business-class-review/

You can leave a comment or discuss this topic below.

 

[JackMiles]

Thanks for the review, Matt. Confirms my view from pre-covid experiences that MH is a mediocre J class. Closer to a VA J or LCC J than to the best international J products.

 

[Pushka]

You received more food on your 3 hour flight than we did in our 7 hour flight to Adelaide from KL. All we were offered was breakfast in 5 hours time with a small serve of satay just after takeoff.

And both out and inbound flight had the seat belt sign on most of the flight with smooth skies, amd the staff refused to serve hot drinks. It was on so long that people started ignoring it and moving around the cabin and using the toilets, because there was no turbulence. Likely our last trip on them.

 

[siri]

I would not bother using Malaysian Airline (MH) since 2 months ago I took Sydney to Colombo on business class via KL and It was one of the worst flights both ways. Food on this MH is well below edible since it was not properly cooked and more likely overcooked and when I landed in Sydney from Colombo, I was so hungry since I could not eat their terribly cooked food. Nothing wrong with the Menu except it was cooked by some one terrible at cooking. Also their safety belt is coming from top next to your neck and it was around your neck and not comfortable. Other issue was although transit at KL suppose to be the same terminal, it was not. Late night or early morning transit(return) was from a terminal bus and this is a terrible way to do this when you are tired due to the time of the day.
One positive was Golden lounge at the KL is quite pleasant and you can request a cooked meal with soup at the counter. I have been through KL on so many times, but this trip was not good due to bad behaviour of airport security and at final exit point.
Also Colombo MH office people are not properly trained ( or wanted a bribe) saying I could not return date change and I have to pay a fee.. When I ask to call the MH global call centre they suddenly said it can be done and they did change to earlier flight with out any cost.
I booked MH since it was almost same as Singapore airline price but I want to test this route and now regret it and I do not want to fly Sri Lanka Air since it's almost bankrupt and a terrible airline.
BTW seats are not properly cleaned either.
Also Qantas mark MH business class as economy for oneworld points.. Another joke.