Advice on upgrading to Business with FF points

Discussion in 'Qantas Frequent Flyer Program' started by Johninperth, May 12, 2014.

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  1. Johninperth

    Johninperth Junior Member

    Apr 29, 2014
    12
    0
    Hello All,
    In the past upgrading flights via the frequent flyer page has been easy and worked without a hitch. I have a work flight from PER, BNE, TVL and return. However I tried to upgrade the same way and I was able to request the upgrade for the PER to BNE leg but none of the other 5 legs (including return). The error message was 'No upgrade seat is available at this time. Please try again later'. Is this a common occurrence? I thought it strange that I could request one leg but not the others.

    John
     

  2. mannej

    mannej Senior Member

    Mar 16, 2009
    9,511
    2,548
    Perth
    I am guessing you are looking to upgrade your flights the whole way to Townsville?

    Firstly, is it a flight with a J cabin? If so, are there J award seats available? If you can book a J award seat on that flight, call QF and they will organise your upgrade for you.

    Ps - the airport code for Townsville is TSV.
     
  3. Quickstatus

    Quickstatus Senior Member

    Oct 13, 2013
    6,581
    3,019
    NSW
    Maybe the J cabin was already full. not common in my experience
     
  4. Johninperth

    Johninperth Junior Member

    Apr 29, 2014
    12
    0
    Hi Mannej,
    Yes I'm looking to upgrade the whole trip. There is a J cabin but, I just looked at the flights for the day and there is no classic award seats left. There is award seats for the return though, so I'm unsure why I cannot request an upgrade for that leg.

    Thanks for your help
     
  5. mannej

    mannej Senior Member

    Mar 16, 2009
    9,511
    2,548
    Perth
    Call QF and they will sort the return leg out for you. Just tell them you can see the upgrade availability but can not do it online.
     
  6. BLK343

    BLK343 Member

    Nov 16, 2013
    124
    58
    Quick call to QFF line will sort this out in a flash for you. I have had similar issues with some flights when trying to upgrade.
     
  7. drross

    drross Established Member

    Jun 24, 2007
    2,492
    623
    warwick qld
    Flight Map:
    View my flight map
    totally agree. give them a call as this does happen regularly. But BrizVegas to TSV is often full in busness.
     
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