Ads appearing while logged

[cambriamarsh]

Hi, ads appearing in bulk while I'm logged in on a paid sub on iPhone, what is needed to remove them?
Cheers

 

[DejaBrew]

FWIW, not seeing the same on iOS. Have you tried signing out and back in again? Not meaning to seem condescending, but sometimes the basics do the job.

 

[cambriamarsh]

FWIW, not seeing the same on iOS. Have you tried signing out and back in again? Not meaning to seem condescending, but sometimes the basics do the job.

Thanks for your advice, had a look at my sub and it hadn't auto renewed. I've fixed that.

 

[mel-world]

I've recently renewed but now getting ads all over AFF on tablet, phone and web. I've reported the issue. Hopefully it will be fixed soon as it so annoying.

 

[mel-world]

I've recently renewed but now getting ads all over AFF on tablet, phone and web. I've reported the issue. Hopefully it will be fixed soon as it so annoying.

This was fixed in a couple of days - thanks AFF. Apparently I had a different email with AFF to the one on their new payment platform 'Stripe'.

 

[jbman]

Anyone seeing this on the right hand side? I am all paid up and this is coming up

 

[Mattg]

Anyone seeing this on the right hand side? I am all paid up and this is coming up
View attachment 369755

I don't have access to this info, but it looks like your membership might have lapsed and/or there's some sort of technical glitch, as there's no AFF Supporter banner showing on your profile? I'm not seeing this ad when logged in.

Might be worth contacting AFF support to check the status of your account - Contact the Australian Frequent Flyer - Australian Frequent Flyer

 

[jbman]

Thanks for that. I was told my account was all sorted. I will email @admin again