Ads appearing again

[cambriamarsh]

Hi, I'm a gold member but am geting ads whgen logged in per this screenshot



Is anybody else seeing these? Any thoiughts on what is causing this issue? I'm getting it on iPhone and desktop.

I've messaged Admin but no response so far.

Thanks for any help.

 

[flyguy77]

I see 1000 pay.com.au advertisements every day, everywhere I go.....they are a plague!

Just shows that a huge advertising budget sucks people into an average product.

 

[Doug_Westcott]

Hi, I'm a gold member but am geting ads whgen logged in per this screenshot

View attachment 491190

Is anybody else seeing these? Any thoiughts on what is causing this issue? I'm getting it on iPhone and desktop.

I've messaged Admin but no response so far.

Thanks for any help.

Yes they started around the time my Gold membership was due. The Automatic payment went through but the ads remained.

 

[cambriamarsh]

Yes they started around the time my Gold membership was due. The Automatic payment went through but the ads remained.

Thanks Doug, that's my situation as well. I thought Gold membership avoided ads!
I'm disappointed Admin didn't respond to my earlier message to them.

 

[flyingfan]

I have the same problem. The automatic payment went through on 29 December for me but I’ve lost the gold badge and I see ads. I emailed the support mailbox and messaged admin but haven’t had a response.

 

[cambriamarsh]

I have the same problem. The automatic payment went through on 29 December for me but I’ve lost the gold badge and I see ads. I emailed the support mailbox and messaged admin but haven’t had a response.

Same. Not sure why they haven't responded

 

[RooFlyer]

Try tagging them here?

 

[Flyerwin]

Happened to me late last year. Payment automatically renewed but gold membership didn’t and expired. I didn’t get a response via contact form, DM or email despite multiple attempts so I asked for a refund in the end and got one. I suggest AFF fix the connection between their automatic payment and automatic membership renewal systems or they may lose more subscribers.

 

[Aussiesue2001]

You’re better off than me!!! My membership auto-renewed late last year but I cannot access any the member lounge or anything in it. It tells me I’m logged in & I click to get there. I see all the benefits etc & lots of “ Learn More”. Clicking on any of those takes me to the page with the prices & benefits. I’ve actually messaged using the contact form four times now. I allowed time over Christmas knowing they’d all be off but I’m getting very frustrated.. It appears there’s no other apparent means of contact

 

[RooFlyer]

OK - I'll do it. Paging @admin to the white courtesy phone ...