Hi,
Have a booking via QFF on MH (MEL>KUL>DOH) and trying to add a lap infant to the ticket.
I rang and gave the infants name as per their passport. The agent said the name is too long and suggested we put just the middle name initial instead of full middle name.
My full name is 17 characters, my partner who is also on the ticket is 16 characters, our infants name is 19 characters. Is there a total number of characters per passenger or total for the booking? Seems really odd as 19 characters isn’t that big, and if a total for all passengers then what do actual larger families do?
The agent said he would connect me to Malaysia airlines so I could ask them. The line rang a little then I got the Qantas survey, classic call centre. Was this agent a moron or were they correct? And if correct how do I rectify this?
Thanks
Have a booking via QFF on MH (MEL>KUL>DOH) and trying to add a lap infant to the ticket.
I rang and gave the infants name as per their passport. The agent said the name is too long and suggested we put just the middle name initial instead of full middle name.
My full name is 17 characters, my partner who is also on the ticket is 16 characters, our infants name is 19 characters. Is there a total number of characters per passenger or total for the booking? Seems really odd as 19 characters isn’t that big, and if a total for all passengers then what do actual larger families do?
The agent said he would connect me to Malaysia airlines so I could ask them. The line rang a little then I got the Qantas survey, classic call centre. Was this agent a moron or were they correct? And if correct how do I rectify this?
Thanks
