Accor Stay Plus FREE Night Allocation and Availability

I signed up 6 days ago and still have a ZERO balance of Stay Plus nights on my account.

While I wait for that to be sorted out, can anyone check:

Novotel Barossa Valley 2 night stay 12- 14 Sept.

Thank you!
Strange I signed up and as soon as I finished signing up, I refreshed the app and my free nights were sitting there waiting. I suspect something has gone horribly wrong with your signup not connecting to your ALL account. Probably easily solvable with a call to the ALL member care centre on 1300 36 36 37.
 
I think I know the answer but on the off chance, can anybody confirm my stay must be used for accommodation before the stay plus expires vs I need to make a booking before 31/07 but the stay could be after

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Hi all, tempted to sign up for accor plus.
Is someone able to check availability of using the free night for the following location and dates?

Coolangatta
July 24th to the 26th (2nights)
2 adults 2 children.

Thanks heaps
 
Any other DP on bookings using two stay vouchers on consecutive nights?
Im looking to book 2 x 2nights at the same hotel in Seoul.
Do it and email them in advance or book it under two different names and have to check in twice?
 
Any other DP on bookings using two stay vouchers on consecutive nights?
Im looking to book 2 x 2nights at the same hotel in Seoul.
Do it and email them in advance or book it under two different names and have to check in twice?
Was under the understanding that this was not allowed full stop... would be very interested to hear any data points to the contrary
 
Hi all, tempted to sign up for accor plus.
Is someone able to check availability of using the free night for the following location and dates?

Coolangatta
July 24th to the 26th (2nights)
2 adults 2 children.

Thanks heaps
Not available.

On the coast there is availability at Novotel SP, Sofitel and Mondrian.
 
Their booking system allows it and even though the T&Cs says no, not everyone reads the T&Cs. If hotels were indeed cancelling back to back stay plus bookings you would think that someone would have posted and complained about it by now. I read the Accor groups in Facebook and I don't recall any stories of hotels cancelling these types of bookings.
 
read the Accor groups in Facebook and I don't recall any stories of hotels cancelling these types of bookings.
I think I have see two instances, which makes them the exception rather than the rule!
 
Would not be surprised if there are a lot of RHR’s on offer at that time of the year.
 
Any other DP on bookings using two stay vouchers on consecutive nights?
Im looking to book 2 x 2nights at the same hotel in Seoul.
Do it and email them in advance or book it under two different names and have to check in twice?
If its accepted you usually don't have to check in twice. Just inform them at the first time you have a second booking and they'll often just sort it out.

In fact i got a free extra SNU last year because It's probably cheaper to keep me in the same suite than move me around.
 
Thanks all. We'll try our luck and stay at the same hotel. Fingers crossed.
It's also a non refundable fare so hope its all ok. I was thinking of booking at two different hotels because we can make it work logistically (exploring two different areas) but the moving hotel is annoying
 
Booking rejected. Just received an email from the reservations team:

"Our records indicate that you have made two or more consecutive reservations at our hotel, with the Stay Plus benefit applied to each booking.

However, according to the Accor Plus membership terms and conditions, only one Stay Plus free night can be used per continuous stay at the same hotel, even if the stay is divided into multiple back-to-back reservations.
Therefore, the Stay Plus benefit can only be applied to one reservation.

If your travel dates remain unchanged, we kindly request that one of the reservations including the STAY PLUS benefit be processed as a new booking without the Stay Plus benefit.

We are sharing this information in advance to help you manage your travel plans smoothly.
Should you wish to review your reservations together or confirm how you would like to proceed, please feel free to contact us. Our reservations team will be happy to assist you.

For more details regarding the Stay Plus benefit, please refer to the official Accor Plus guidelines:
Stay Plus Benefit
FAQ: Using Multiple Stay Plus Free Nights

We sincerely look forward to welcoming you and wish you a comfortable and enjoyable stay.

Should you need any further assistance, please feel free to contact us."
 
Hello, can someone please check stay Plus pricing for:
1. Novotel Amb. Seoul Dongdaemun 13th -17th May
2. Mecure Tokyu Osaka 17th - 21st May
thank you :)
 

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