Accor - Mosio airport transfer | Australian Frequent Flyer
Australian Frequent Flyer

Welcome to Australia's leading independent Frequent Flyer and Travel Resource since 1998!
Our site contains tons of information that will improve your travel experience.

Joining AFF is fast, simple & absolutely free - register now and take immediate advantage of these great BENEFITS.

Once registered, this box will disappear. And you will see fewer advertisements :)

Accor - Mosio airport transfer

Sep 25, 2013
My Map
The Accor website recommends using Mosio to book car/driver for airport transfers and other taxi services (in fact you link to it from their website). We have used it twice - once in Zagreb about 3 months ago and just the other day in Hanoi. Beware - it is a total ripoff - we thought that the issue in Zagreb was a one-off so booked a transfer from Hanoi airport to our hotel (M Gallery in the old town) - the cost was pre-paid $30 - well what a disaster - our driver was 20 minutes late and it was quite clear that Mosio had substituted an "Uber" (or whatever) - the "English speaking" driver did not speak a single word of English - he did not look old enough to even hold a driver's license, he was sloppily dressed, his car was a very dirty clapped out sub-compact. When exiting the freeway from the airport he pulled onto the verge and the engine cutout - we had no idea what was happening (as he could not tell us - other than waving his arms) - he finally got the car started again and somehow we made it to our hotel (which he had trouble finding in spite of having maps on his phone).

I've sent Mosio feedback in response to a "how did we do" e-mail but will lodge a formal complaint with Accor when we return to Australia.

(Note a similar thing happened in Zagreb - the car/driver was also an "Uber" - a tiny subcompact hybrid at car/driver price - at least this one didn't breakdown.)

AFF on Air Podcast

  • Life as a Road Warrior – AIR028
    Sat, 25 Jan 2020 08:36:07 AEDT
      Ever wondered what it's like to be a road warrior, flying from Melbourne to Sydney every week or internationally multiple times each month? On this episode, AFF member "Sp ...
  • Indian Pacific & Other Epic Train Journeys – AIR027
    Sat, 11 Jan 2020 02:31:00 AEDT
      In this episode, we take a brief detour from the aviation discussion to talk about train travel! There's something nice - perhaps even romantic - about long-distance train ...
  • Status Runs – AIR026
    Sat, 14 Dec 2019 07:15:21 AEDT
      If you're a little bit short of the next airline status tier, a status run can get you over the line. In this episode, learn about the best status runs with Virgin Austral ...
  • British Airways Executive Club – AIR025
    Sat, 30 Nov 2019 22:53:26 AEDT
      Many Australians join Qantas Frequent Flyer by default. But even if you fly with Qantas regularly, you could benefit by using the British Airways Executive Club frequent f ...
  • Married Segments & More – AIR024
    Sat, 16 Nov 2019 04:32:20 AEDT
      Airlines seem to love married segments, but for frequent flyers and travel agents they can be extremely frustrating. Sometimes you'll find an award seat on a flight you w ...

Community Statistics

Latest member