We are experiencing difficulty with Accor hotels in allowing us to move bookings we have in May and June of this year. They are in Budapest & Amsterdam where a now cancelled Danube River Cruise was to start and finish. We want an extension up to December 2021 to allow us enough time to find an alternative cruise.
First response is you have until December 2020 to use the accommodation otherwise it will be lost. Accor told us to deal with the individual hotels directly for a longer extension.
Has anyone else experienced similar difficulty and was it resolved favourably?
First response is you have until December 2020 to use the accommodation otherwise it will be lost. Accor told us to deal with the individual hotels directly for a longer extension.
Has anyone else experienced similar difficulty and was it resolved favourably?