Able to separate passengers on one booking but not another

ronlon

Member
Joined
Aug 27, 2015
Posts
182
So Mr. Alan Joyce blames extensive call centre wait times on people who could manage their enquiry on line but rather call. Mmm....I have two QF award seat bookings with Qatar, MEL-FRA and MUC-MEL. I am able to separate passengers on MEL-FRA but not MUC-MEL. I am loathe to telephone for this request and much rather do it myself.

Any ideas why I can't ? (the "separate" icon is simply not there on the latter booking ) I have updated APIS on both bookings.
 
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