My wife and I flew Business Class with Etihad in May 2012--- Sydney -- Abu Dhabi -- Istanbul with later return LHR -- SYD. It is a long and boring story. All points have been awarded except for the initial flight SYD- Abu Dhabi 6 May 2012 -- upgraded using cash on departure to first-class.
We were verbally promised points on 20.12.2013 -- but no action from Abu Dhabi since -- in spite of a number of attempts by Etihad at reassuring e-mails.
Have any of your members had similar experiences with this airline's abject communication failures?
We were verbally promised points on 20.12.2013 -- but no action from Abu Dhabi since -- in spite of a number of attempts by Etihad at reassuring e-mails.
Have any of your members had similar experiences with this airline's abject communication failures?