AA points expired

[rich2002]

I have just lost ca 100000 AA points, due to expiry. They, probably, warned me about it at some stage but I missed that message somehow. Now they want 700 us$ to recover that loss. Has anybody had a similar experience? Is it worth trying to call them?

 

[Hvr]

Given they send several warning emails it comes down to if you really want them back for that price.

They're way better than Qantas with expiry warnings.

 

[NM]

Ouch .... that hurts. But the only choices you have is to pay the money to re-instate the miles or accept the expiry. Their policy is clearly stated on their web site and they do send monthly emails with teh subject line: "AAdvantage eSummary - Month Year", which includes the miles expiry date (albeit in small font size).

 

[burmans]

Ouch .... that hurts. But the only choices you have is to pay the money to re-instate the miles or accept the expiry. Their policy is clearly stated on their web site and they do send monthly emails with teh subject line: "AAdvantage eSummary - Month Year", which includes the miles expiry date (albeit in small font size).

Yes, and I've just got an email on a couple of our family accounts 6 months out explicitly stating that my miles are at risk.