Snowman123
Newbie
- Joined
- Dec 4, 2016
- Posts
- 5
I'm new to these forums,but am in a bit of trouble. Can you help me?
I just noticed that my 630,000 Qantas points were deleted in April 2016, presumably for lack of activity. The majority of those points i hold as a provision to visit my elderly mother in the UK, who has no other family or support if needed, and to travel occasionally myself. Due to some issues of my own, i am no longer in a position to accumulate new points, or afford to buy full tickets, until my circumstances change.
This year, I was hit hard with a serious depression that rendered me pretty useless and had me in rehab/hospital in July/August with a subsequent recovery. My attention to my admin was affected. I would like to book a short trip to Indonesia in January as part of my recovery, but bingo, my points have gone - that's a blow.
I've sent a message to Qantas along these lines on their email form. Can anyone give me some feedback and suggestions on the likliehood of getting these points reinstated for exceptional circumstances.
I just noticed that my 630,000 Qantas points were deleted in April 2016, presumably for lack of activity. The majority of those points i hold as a provision to visit my elderly mother in the UK, who has no other family or support if needed, and to travel occasionally myself. Due to some issues of my own, i am no longer in a position to accumulate new points, or afford to buy full tickets, until my circumstances change.
This year, I was hit hard with a serious depression that rendered me pretty useless and had me in rehab/hospital in July/August with a subsequent recovery. My attention to my admin was affected. I would like to book a short trip to Indonesia in January as part of my recovery, but bingo, my points have gone - that's a blow.
I've sent a message to Qantas along these lines on their email form. Can anyone give me some feedback and suggestions on the likliehood of getting these points reinstated for exceptional circumstances.
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