3K and Changi Airport start trial of self service checkin

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Veteran Member
Nov 25, 2004
CHANGI Airport Group (CAG) has begun trials for its self-service initiative in collaboration with Jetstar Asia, aimed at reducing the airport's manpower requirements and offering passengers a more hands-on check-in.

As part of Fast and Seamless Travel at Changi ([email protected]), CAG has installed two self bag-drop units and four self check-in kiosks alongside the LCC’s check-in counters at Terminal 1. At the self check-in kiosks, passengers print their boarding pass and baggage tag. They can then deposit their tagged baggage at the self bag-drop counter and obtain a receipt for their luggage.

Passengers on selected Jetstar flights are invited to use the self-service options, and instructional videos, signs and personnel will be on site to guide them through the process.

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