jlzrbm
Junior Member
- Joined
- May 16, 2022
- Posts
- 26
My partner and I have booked the Doubletree by Hilton Hobart in mid-June to head down for Dark mof_ festival (which I highly recommend).
We have a non-refundable booking made on Qantas Hotels (figuring we are a sure bet to head down, and if anything were to happen we have travel insurance).
Unfortunately, my partner's grandmother has died, and her funeral is now scheduled for that weekend.
Even worse - given that she was 91 years old, our travel insurance does not appear to cover us for costs due to her advanced age (?)
Does anyone have any advice / experience with this? I've tried contacting Qantas Hotels but have been told it's a no-go and to go through my insurance - insurance are telling me to go through Qantas Hotels.
We have a non-refundable booking made on Qantas Hotels (figuring we are a sure bet to head down, and if anything were to happen we have travel insurance).
Unfortunately, my partner's grandmother has died, and her funeral is now scheduled for that weekend.
Even worse - given that she was 91 years old, our travel insurance does not appear to cover us for costs due to her advanced age (?)
Does anyone have any advice / experience with this? I've tried contacting Qantas Hotels but have been told it's a no-go and to go through my insurance - insurance are telling me to go through Qantas Hotels.