Major changes to Velocity Frequent Flyer announced 17/10/24

[simmomelb]

Hmmmm totally agree this is how it has been, but given the goal post changes, this will be very interesting to see how this actually transpires come Oct 1st.

 

[Mattg]

Hmmmm this will be very interesting to see how this actually transpires come Oct 1st.

I thought the information on the Velocity website is pretty clear that if your review date is on/after 1 October, the new requirements apply?

 

[simmomelb]

I thought the information on the Velocity website is pretty clear that if your review date is on/after 1 October, the new requirements apply?

Sorry, reviewing this further now.
It really doesn't sound right that if you've met the requirements before the changes come in effect that this would be acceptable...

 

[aamslfc]

Sorry, reviewing this further now.
It really doesn't sound right that if you've met the requirements before the changes come in effect that this would be acceptable...

Yes, this is the exact scenario that befell me, and has irritated me to the point of giving up the program.

Long story, but I forward-planned most of my pre-May travel in August and September last year - well before they dumped the announcement on us in October. Lots of international due to circumstance, with a smattering of domestic. Not ideal, but nothing at the time indicated clearly that the requalification requirements would change.

I found out the hard way that the earn rates changed in April when I booked a couple of trips, but I figured it would still be ok because surely the old requal requirements would still apply?

Between work and leisure, I'd easily requalify by October, let alone my review date. After all, that's what the app and the website showed.

Nope.

This week I login to see the Forever Gold bit they added, and notice they've also changed it to show a different requalification requirement to that which had been shown for months prior, and which was in place when I made most of my plans.

I thought I was already on the brink of requalifying. But no, the goalposts have moved.

They may have sneakily added it to the fine print of the T&Cs since last year's announcement, but it's utterly ridiculous that I'm being disdvantaged retrospectively despite forward-planning my travel and requalification, and despite ensuring that I spent that money on VA and its partners.