“Seamless Light” - Experiences with QF’s new terminal transfer at SYD

Sponsored Post

This is an example of a Sponsored Post, one of the many ways you can advertise on the Australian Frequent Flyer.

Other options include banner advertisements on our content and forum pages or our newsletter. You can also purchase an audio message on our podcast - or if you just want to try it out, you can sponsor a thread.

If you'd prefer not to see any advertisements (including these sponsored posts), you can become an AFF Supporter from just $6 and instantly remove all advertisements from our website!

jpp42

Active Member
Joined
Nov 1, 2011
Posts
644
Qantas
Platinum
Virgin
Platinum
Have you seen the BNE premium entry?

It's literally right next to the regular security line.

On my last two trips out of BNE on QF, the regular security line was running much faster than the premium line, so I just used the regular and entered the "lounge precinct" upstairs. There wasn't really a point, unlike the Virgin arrangement at SYD which at least saves some walking time if nothing else.
 

justinbrett

Established Member
Joined
Mar 6, 2006
Posts
4,952
Qantas
Platinum
Virgin
Silver
On my last two trips out of BNE on QF, the regular security line was running much faster than the premium line, so I just used the regular and entered the "lounge precinct" upstairs. There wasn't really a point, unlike the Virgin arrangement at SYD which at least saves some walking time if nothing else.

It saves a lot of walking if you're going to the business lounge, and even more so if you are checking bags. But I've never seen the premium entry more than 20 deep or so, normally I walk straight through. BNE in general has pretty quick security across all of the checkpoints.
 

openseat

Active Member
Joined
Jun 1, 2006
Posts
889
I had my first experience of this new setup yesterday after coming of QF2 and it was bordering on shambolic. After waiting more than 15 minutes there was no bus. A staff member appeared to tell us to wait as the bus should be there 'any moment'. Then once a bus appeared we were told to wait for newer customers to board - despite the bus being full and the next bus having turned up. Then being thrown into the traffic going to departures as well as the long security lines at the domestic screening made the whole experience less than seamless.
Obviously seamless is one of those words like enhancement in the Qantas lexicon - it simply means the opposite.
 

Kceips

Member
Joined
Sep 21, 2011
Posts
185
Qantas
Gold
Virgin
Silver
Mr Spieck had SYD international to domestic connection early am Monday this week. Missed his 2 hour connection to ADL as 45 mins waiting for bags (despite flying F,) 1 hour wait to recheck bags and 20 min wait for bus. Said it was chaos. …. In retrospect said he should have got taxi or train with bags and tried checking bags in at domestic terminal instead.
 

Franky

Established Member
Joined
Apr 25, 2015
Posts
1,575
My experience on Saturday would have been much quicker taking the T bus not the QF bus. While sitting onboard the QF bus waiting for it to leave 2 T busses left, and with no queue.
We arrived late from Perth around 0730 and were only 2 gates away from the QF Bus, which arrived just as we did. The bus was full, and about 10m later we were in T1.
 

Mwenenzi

Established Member
Joined
May 17, 2006
Posts
2,079
Qantas
Silver Club
We arrived late from Perth around 0730 and were only 2 gates away from the QF Bus, which arrived just as we did. The bus was full, and about 10m later we were in T1.
T3 to T1 is different to T1 to T3. Kiwi_Flyer was going T1 to T3
QF refer to T3 to T1 as seamless (domestic to international airside)
QF refer to T1 to T3 as seamless lite (international to domestic landside)

 
Joined
Feb 9, 2014
Posts
5,334
QF refer to T1 to T3 as seamless lite (international to domestic landside)
There in lies the problem, maybe financial had a part in it, for them closing their xray and BP printing processing at SYD T1, maybe too that SYD airport wanted that spot back, and QF agreed, saving money and human resources.
In the past, we could easily get from T1 to T3 on the secure side, after having xray at T1, but now, after the change, they drop you off outside T3 on the open public side, and you have to go dom xray with everyone else, no "special treatment" anymore.
They might call it seamless light, (edit: "lite", going US now, more like problem in the prosterior side.
Not that QF would admit it.
Going from T3 to T1, yes, that one is easy.
And Franky got there just at the right time, as the bus was already full, and I have used it full too, they tend to wait till the bus gets full before moving off, not so much on a schedule.
And packed like a sardine can it is too, not only humans, but also their HLO, that would fit into overhead lockers, but still quite big and large and bulky for the bus..
 

Katie

Established Member
Joined
Sep 21, 2009
Posts
1,821
I arrived on QF8 on Sat, 21 May, transferring to BNE. I was in J, but we had baggage handling delays, and it took over 45mins for our luggage to arrive on the belt. Most other early arrivals seemed to have left the luggage carousels by then. I was on a 10am-ish flight to BNE.

I took my two bags, and dropped them off, which was straightforward. There was a bigger queue of people needing to be rebooked due to missing their connection, or they would be missing their connection.
I then joined the line for the landside bus to domestic. After about 2 mins, I judged I was going to be in the 2nd or even 3rd bus to come along. So I walked through the entrance lines (couldn't get past people lined up for the bus - still inside the baggage dropoff building) and made my way to the train station. While I guess it cost me $10, 20mins later I was in the Domestic J Lounge.

I think one of the security machines for the former transfer area had been completely removed, and one was partly dismantled.
 

BriarFlyer

Established Member
Joined
Dec 7, 2013
Posts
1,028
Where is the transfer gate and bag-drop for T1 -> T3 located? Is it the old location, where you head right and all the way down the terminal and into the next building?
 

Katie

Established Member
Joined
Sep 21, 2009
Posts
1,821
Where is the transfer gate and bag-drop for T1 -> T3 located? Is it the old location, where you head right and all the way down the terminal and into the next building?

Bag drop is the same location, rebooking is available there if necessary. Security has been at least partly dismantled (as of 21/5/22).

Then you can queue up to take a bus from outside to T3. Or walk back to the terminal to grab a train.
 

Enhance your AFF viewing experience!

From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.

And you'll be supporting us so that we can continue to provide this valuable resource :)


Sample AFF with no advertisements? More..
Top