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    Virgin Voyages Access Keys for 79,999 points on the Velocity Store

    I was able to get my Access Key by calling the 1800 number, selecting 1 for Technical Support, and then asking to speak to a supervisor after getting connected with an agent who gave the standard "please wait 5 business days" spiel. The agent was then able to verbally provide me with my access...
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    Virgin Voyages Access Keys for 79,999 points on the Velocity Store

    I emailed and called a bit later in the morning, so I'm hoping it's just a case of me just missing the knock-off time of the team that's able to issue the Access Keys (it sounded like the support team were US-based, so it would've been their evening when I called). Just hoping it is quickly...
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    Virgin Voyages Access Keys for 79,999 points on the Velocity Store

    How did people successfully get their Access Keys after receiving the blank email? I couldn't get through their live chat ("Sorry, agents are swamped") and now stuck on hold with them via their 1800 number currently. I have also tried emailing the sailorservices address, but not sure how long it...
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