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Hi, I'm flying out of BNE on SG this evening in business, I've just learned that the SilverKris lounge is still closed here, does anyone know if SG are offering an alternative, I read a comment elsewhere that the Plaza Premium would be offered but it stated only Tue, Thurs, Fri and Sat, today is...

Hi, I did a transfer of Starwood points to my KF account 24 hours ago but its still not showing. Does anyone know how long the transfer typically takes, wanting to redeem a flight which is currently available. Thanks!

Back in March VA cancelled the return leg of my business class trip to/from the UK and are now trying to chare me a one-way fare of $6000 of the $7100 total return fare paid. I remember each leg being charged about the same amount (i.e. about $3,500 each way) so if I'd booked one way it would...

I took a paid business class return to the UK with VA (on Etihad) in March, I would not have chosen to travel at the time but a family member had been taken terminally ill. My ticket cost $7,100 total. The day before I was due to fly back Etihad cancelled the flight due to AUH being closed to...

We had to cancel my wives return business class flight to London due to illness, this was pre-Covid cancellations. The booking was made with Aunt Betty (Flight Centre), we paid them a $600 cancellation fee and they said they needed to wait for Etihad to refund them before they could refund us...

My wife & I had to go to the UK as her mum was diagnosed as terminally ill, I would not have chosen to travel at this time. I'm VA plat with a fair few points so booked my wife on a return with Ethiad using my points and myself with cash, in business this as $7k and 200,000(?) points plus $1.8k...

I just returned from Las Vegas and have to compliment VA. I was due to fly out of LAS to LAX on Delta at 6:15 AM to connect with VA back to Brisbane. I'd upgraded to business using points. Imagine my disapointment when I got out of bed at 3:30 AM to find my Delta flight out of LAS had been...

Just noticed on my Velocity account: Earned: 1.2M Spent: 1M Was quite surprised at those numbers but I feel I've had good value from them.

Hi, Its been about a year since I went trough LAX and am doing so again in about 2 weeks. Looks like after arriving on VA7 I'm joining a Delta flight at Terminal 2, is walking still the best way to get there? Coming back, I'm into T2 and need to get to VA8 for the trip back to Brisbane. Last...

Hi, Just booked J on VA7, the only window seats available are row 9+10, I'm currently 10K. I'm concerned about light and noise from the bar. As a single traveller I would prefer window but there are some centre seats in the front cabin, can anyone advise what the rear cabin is like, I've only...

Hi, I'm VA plat with a couple of hundred thousand points. In July I'm flying BNE-LAX (VA7) then LAX-SYD VA2 on a Friday/Saturday a week apart. As my company will only pay basic economy I've spent a few hundred $'s of my own money to make sure I'm booked Freedom both ways. Question is, best...

Hi, I've been offered an itinerary landing 07:30 on VA from LAX Sunday morning then onward, also VA to BNE departing 09:00. I'll need to clear customs in SYD. Does this sound more than a bit tight?, I guess if I miss it I'll just take the next one, I'm flex and they own the connection anyway.

Quick hop OOL-SYD next week, I'm plat but not tried Econ-x yet. No worries outbound, I have 3F however on the way back the only Econ-X seats going are centre, same goes for the exit rows. For now I've bagged the center X seat but is the extra legroom worth it, or would you choose an aisle/win...

I have a friend coming over next year, his first time in Australia and likely he won't be returning for a good while. We'll be taking several VA flights together (I'm VA Plat). Can I pool their points & SC's? Obviously they're not a VA FF but I was going to enrol them, not strictly family I...

Hi, My wife and I are flying BNE-AUH-LHR next week, returning 10 days later and wondered if anyone had any tips. We have the E/F centre seats reserved on all flights as I didn't fancy facing backwards but would normally have gone window. We have 7E/F on the 789 sectors and 14E/F on the A380's...