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Hi I've had my family pooling to me (husband and son) and the pooling to my account is changed depending on who is flying at the time. My daughter decided to pool to me for her upcoming trip and when she logged into her VFF account to set up pooling to my account, when she reached the step...

Hi Looking at booking on Virgin for SYD to Port Vila which transits via Brisbane. Trying to work out the Status Credits I would earn on a Discount Economy / Gateway fare. I would be booking under 1 ticket and not 2 seperate PNR's I've found the table on the Velocity website which shows S/C earn...

Hoping for some advice. Booked on SQ232 SYD to SIN on 5 /2/18 and when I go to choose my seat within 'Manage booking' with Singapore Airlines it shows a seating plan which is different from the seat map websites I've looked at EG Seatguru & ExpertFlyer. I'm interested in Row 41 which shows...

Hi Recently flew on VA Syd to Hervey Bay, however my bag ended up in Perth and did not arrive until 24 hours later as it had to be re-routed back to Sydney then flown up the next day on the 1 flight from Syd. I was told at the VA counter in Hervey Bay that I could make a claim for the items I...

Myself + 1 are booked SYD - LAX business class seats departing 25 May VA1 When I originally booked the day the award seats were released I snared seats 1 A & C and was very happy with myself.!! Then when I read a few months back that the upgraded seats were commencing early May I changed...

Hi Have the Amex Velocity Platnium credit card which comes with 2 complimentary VA lounge passes annually. Does anybody know if the VA lounge will allow a friend flying with me to use one of the passes as my guest or are the passes only for my use ? Thanks Kaz

Hi Booking a flight on Hawaiian from HNL to SYD and going to book an Economy - Extra Comfort seat. Row 12 is available on our 'planned' return date, and Row 11 (the 1st row in Extra Comfort) is available on flight the next day. Happy to delay the holiday/flight by one day if Row 11 is the...

Hi Flying from HNL to SYD and have sourced pricing with Hawaiian and Air NZ for the 1 way flight. Hawaiian wants $1927.00 AUD for the one way flight, and Air NZ is $1000 USD converting to roughly $1385 AUD Hawaiian return SYD- HNL-SYD is only $1087.00 AUD. Wondering, if we don't check-in...

Anyone have any experience in Delta Business class and how it rates over VA business class ? Flying from Sydney to LAX. Trying for a VA business class reward seat, but noticed when I looked today (331 days out from flight) that no reward seats for VA have been released for that date (not even...

Hi Looking at a 1 way flight from Honolulu to Sydney with a carrier that allows me to earn VFF status credits. However due to the high pricing for 1 way flight especially with HA, I'm also considering award seats and will forgo the S/C earn. These are the options I found: Paid Flights -...

Hi Starting to plan a trip for mid next year and looking at reward availability for a business class seat HNL to SYD with Hawaiian Airlines for the journey home. Although the month we are looking at has not been released yet (late May), there seems to be no business reward seats /availability...

Hi Trying to put together the procedure for my son to follow upon arriving into Dallas airport (from his Cancun/Mexico flight) and then onto a Honolulu bound flight. It would be appreciated if somebody could advise me if the below steps correct or if some are out of order. Upon arrival at...

Hi Booked a US domestic flight through AA website, so the flight has a AA flight number but flight is operated by US Airways. Vegas to Phoenix (1st Leg) in transit at Phoenix for 1 hr, then Phoenix to Palm springs (2nd leg) Booked under the same PNR. As the flight is for my son, he is...

Hi currently can't login to my VFF account. My partner also can't get into their account, the webpage just keeps asking for details over again. Is anybody else having trouble ? Currently overseas and wanting to check my SC have been awarded for the trip.

Hi all I have just booked economy exit row seat on Etihad metal EY454 Abu Dhabi to Sydney departing tomorrow 27th Dec for my son. I selected exit row 32 but upon review on seatguru I've noticed a difference on the exit row surroundings IE toilets/galley which differ from Etihad's aircraft seat...

Hi Have booked economy on SQ A380. I originally selected seats 81K,H which is an exit row on upper level and we have paid extra for the privilege. Now I've got a bit of time I'm researching on seat guru and I'm starting to question my choice and thinking of changing to seats 71AC, also exit...

Hi Son is VA Gold and will be booking a 1 way flight from ABU to Sydney. As VA don't allow for one way bookings from ABU to SYD he will have no choice but to book and fly with Etihad. We're trying to establish what his baggage allowance will be when booking and flying with Etihad on EY metal...

Hi Looking for some advise on gifting Companion Gold so any information would be appreciated I will requalify for Platinum and also achieve another 500 SC just before my anniversary date, so I will be able to nominate someone for Companion Gold. The person I will be nominating is already Gold...

Hi Want to book a 1 way flight from Brussels via Abu Dhabi to Sydney travelling on a VA flight number in a flexi fare so that I can then upgrade with points (being VA Plat VFF) As the one way journey from Brussels cant be booked on VA website I rang VFF to see if I can book it over the phone...

Hi Going to book a Air NZ flight via with Air NZ website (& entering my VFF in the booking). Was wondering if being a VFF Platnium do I get a baggage allowance on Air NZ flights booked thru Air NZ site as I'm thinking of selecting the 'seat only' pricing if I'm allowed 1 x 23kg baggage...