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    Guaranteed reward seat - taxes

    Hi there, Couldn’t find any recent discussions - I just used my guaranteed reward seat for a domestic VA flight. Taxes for a reward seat on this route are around $30. To my surprise the call centre agent quoted me $90. I checked the e-ticket receipt and by the looks of it the ticket was...
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    Combined Jetstar / QF booking - what's the risk?

    Hi there, I'm looking to fly MNL-SIN-BNE, booked as a QF classic reward. MNL-SIN would be on Jetstar Asia. WIll QF look after me if the JQ flight ends up being delayed cancelled and impact my connection? I would think so since they issue the ticket but then I know the reality might be...
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    Multi City domestic rewards failure

    Hi there, In the past I was able to easily book 4-5 leg domestic classic reward itineraries, for example PER-MEL-SYD-BNE-CNS via the multi city search. As long as the total flight was <24h the points required where based on the total distance. When I try the same thing now, one of two things...
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    First class seats on A350

    Hi all, I have a couple of J flights with MH coming up. Are the F seats still on the A350s despite not being sold anymore? Seat map starts at row 2. If so, any chance to grab them? Thanks!
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    First / Last name swapped - Classic Reward with JQ.

    Hi there, I just noticed that I managed to swap my wifes first and last name for an upcoming trip. Now I thought this wouldn't be an issue since it's a Classic Flight reward, however it is a JQ Flight and according to the QF Hotline this makes it impossible to change the name, it would have to...
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    Cancellations only to Travel Bank?

    Hi there, I just cancelled a Business Class flight via the Business Portal and the only option was a credit to the travel bank. According to the fare rules, BC fare should also be refundable to the original form of payment. Is this an IT issue or a general rule for flights booked via the...
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    Fare rules and cancellation question

    Hi there, looking for help interpreting these fare rules: I went to cancel online (prior to departure) and was given two options, a refund or a flight credit. Am I correct in thinking that in both cases I will receive a refund, less $400, either credited back in cash or to the original PNR to...
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    How to document COVID infection for insurance claim?

    Hi all, has anyone submitted a claim for their travel insurance related to a COVID-19 infection and what documentation did you submit? Here in WA you are required to self report a positive RAT test and you receive various text messages to confirm, however not sure if this is sufficient for an...
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    Additonal Cardholders applying for own card - Bonus points?

    Hi, if an additional card holder applies for their own card, will they be treated as a new cardholder and eligible for bonus points? Has anyone done this with Westpac recently and was successful? Thanks!
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    Westpac altitude black - switching rewards programs

    H there, has anyone switched between reward programs, for example from the QF Altitude Black to the Velocity one and back? I could use a month or two of Velocity points but don't want to go through the hassle of getting a second card. Thanks! :)
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    Notification of duplicate bookings on same day

    Hi there, I have a whole bunch of flexible, covid impacted bookings that I hope to use at some point in the future. Now for the first time I have received an email notification advising me that I have a duplicate booking on the same day. Not for travel on the same flight, just on the same day...
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    Cocos and Christmas Islands - How much time

    Hi there, looking to book a 10 day trip to Cocos and Christmas Islands. Given the flight schedules, its a 4:7 night split for either destination. What would you recommend? Looking for quiet and relaxing time, with a little swimming and snorkeling. Thanks! :)
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    Changed baggage allowance QantasLink?

    Hi there, just booked a couple of Fokker100 QFLink Flights. Checked baggage allowance shows as 1 piece (I am WP). Now I have taken these exact flights previously and checked more than 1 bag - is this a display error or have they changed the allowance? Weirdly it gives me the option of...
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    SQ212 via ASP and DRW

    Hi there, just noticed SQ212 en route from SYD to SIN with stops in ASP and DRW. https://www.flightradar24.com/24523480 Anyone knows why? Repatriation flight? Cheers!
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    Hertz PC - Additional Driver Free?

    Hi there, Is an additional driver free for PC Members in Australia? The website only mentions the US these days - has anyone actually had to pay for this in AU? Thanks!
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    Classic reward routing rules

    Hi there, I couldn't find any definitive rules regarding maximum segments etc. for classic rewards. I know stopovers aren't allowed but how much "sense" does the routing have to make? Say if I want to fly NYC-LAX-SYD, which is 9950 miles. and costs 128k points in J (9601 - 15000 miles). Could...
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    Booking classic reward on PX and FJ

    Hi there, currently planning a little Oceania / Micronesia trip and looking at various destinations. According to the Qantas website, Classic Reward flights are available for international flights on PX and FJ, however a lot of destinations (TKK/AWP/CXI etc) don't even come up in the online...
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    Last minute cancellation of classic reward

    Hi all, am I interpreting the cancellation rules for classic reward flights correctly and that I can cancel my flight up to the time and date of departure? I currently have 2 bookings (NRT-BNE-CNS) and (HND-SYD-CNS) for the same date. I'm not 100% sure I'll be able to catch the flight from...
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    How early can I check bags domestically?

    Hi there, I will be arriving early into MEL from an international flight and plan to have a day in the office before heading on to SYD. Can I drop off my checked luggage at the domestic checkin in the morning even though my flight isn't until the evening? Thanks!
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    Rebooked on JQ - experiences?

    Hi there, Apologies for sounding entitled and I know this is a first world problem but it’s been a long day. So my QF flight to OOL via MEL was cancelled and I have been rebooked on the direct flight on JQ. Now while I appreciate getting home, my 4A has turned into a middle seat and all the...
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