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I have 25,000 reward points with a review date 19 Nov 2014. Do I have to use them - book or travel by the 19 Nov or else loose them? Some were earned in October - will they expire Oct or are they all on the review date? Sorry, but I have trolled the fine print and can't find an answer - can...

VA7 Brisbane to Los Angeles is delayed 11 hours today. I am travelling on the flight next week and am wondering what the alternatives will be for me if this happens on my day of travel. I am travelling AKL BNE LAX MCO. premium economy. This delay would mean I would miss my LAX MCO flight...

Checking VA 7 and VA 8 BNE LAX - these flights show as ' VE CAI second' on flightstats. Is this a typo or is it something different? Any ideas? thanks

I am transiting in LAX - ( BNE -LAX-MCO) all on one VA ticket, arriving LAX (TB) 0730. The flight from LAX-MCO is on a Delta aircraft departing T5 0930. VA say this is an 'OK' transit time, but I am wondering if I should use a wheelchair or would it be quicker to walk. I would normally...

Flying BNE LAX MCO all on VA PE, October. Flight LAX MCO operated by Delta but VA flight number, has been rescheduled and we now have exactly 2 hours to connect. VA have ticketed it (all on one ticket) with this connection but am wondering if it is an OK connection? On NZ passport with ESTA...

We are travelling AKL BNE (VA) LAX MCO (VA on DL) MCO LAX (VA on VX) BNE AKL(VA). We booked premium economy seats, then found that the US domestic flights are only economy, and now find that we can only access NZ Koru lounge for the trans tansman flights. No lounge access in BNE prior...

We will be flying from Los Angeles to Auckland and transiting Brisbane for 10 hours. (all VA flights) Will we be able to check our bags through to Auckland? We would like to leave the airport during the transit is this permitted? (NZ passports) We are flying premium economy if that makes any...

Hope someone can help please. I have been transferred from VA to NZ for BNE - AKL due to flight time change which means I miss my VA connection from LAX. All good except I have a VA premium economy ticket (discounted special fare thru Flight Centre) and I am now being told I am booked in T...

I am booked on a VA flight from LAX to NYC which is operated by DL. Booked thru VA but no DL reference number and VA website won't let me put in a seat request/upgrade seat. Economy class. Any ideas how I can do this? Thanks

I am flying AKL BNE LAX MCO return on VA. PE AKL LAX return and Economy code share Delta LAX MCO return. My question is, can I use/ is there a lounge in Brisbane and Los Angeles we can use? anu help would be appreciated, thanks

Is there a way I can move Air NZ airports ( earned in the last month) to velocity? Any ideas how to do it would be appreciated. thanks

I am flying VA Auckland-Brisbane-Los Angeles return PE class. Travel Agent has said i can claim Air NZ points? can I do this for flying with Virgin Australia? Virgin Australia have a Velocity rewards system, would I be better to join that? Can my Air NZ points all go onto the Velocity...