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I have to ask, am I expecting to much or is American Airlines being unreasonable? I am a Qantas Platinum FF and my wife is Qantas Gold, I booked 2 first class flights from DFW to MIA on the Australian AA website, off the back of our QF7 flight SYD to DFW. When booking on the AU AA website we...

We are having a problem with a travel agent not wanting to give us our $3'000 deposit back from a Croatian Cruise we had booked for late June. We were told in early April that we had to pay the remaining 5k, and advised the following. 1. Cancellation a. Standard...

I was looking at the current Qantas sale, SYD to LAX with a stop over on the way back via HNL. I called Qantas customer care to enquire about stopping over in Hawaii and was advised by an Ian that no stop overs are allowed on this route under this sale. I pointed out it is clearly a "Business...

I am wondering if anyone knows what would it cost me if I were to buy the Qantas Business companion fare and than changed the travel dates outside the advertised dates? We would like to leave just prior to the new year, if I cannot get away than than it would need to be over Easter. The fare...

I always wondered if the big hotel chains were good for honouring match any other price plus the 10%. I found this out recently while making a booking for a trip to Hawaii. I did the usual Google search and found the best rate with an online agency called getaroom, than went to SRG done a search...

Surely I am not the only one having problems with the new Velocity website? I transferred point across to my account for 2 business class seats SYD to LAX, the old system has the right amount of points, so when it does a search now it takes you to different page and you need to log back in. two...

Does anyone know the real answer to what is going on with Velocity website for searching and making international bookings? You no longer are able to search & booking online for international flights, you get this message, We are currently experiencing a technical issue and some of our...