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I see Qantas will drop its fuel "surcharge' by $15 for UK flights from next week. Having already paid the surcharge for the next UK trip - does that mean I'll get a refund? No - don't laugh! I mean it seems to make sense from the customer's point of view, although from Qantas' .... ? Yeah...

My wife and I have been ticking along for a few years as Silvers – mainly internal business, but some OS – watching the QFF programme become less and less a rewards programme for loyalty and more a failure to fulfil the promise. Our main use of points has been upgrades from Cattle to Business...

Yet another email today. QFF do seem to be pushing this Lexus competition hard, but do they really think it will make many of us feel warm and fuzzy towards them after what they did last month? Since the changes were announced, from zero the Bearded One’s toy airline is now getting 60% of...