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Wondering if any other AFFs have experienced similar issues to me. I'm still waiting for Business class points to be allocated from a trip BNE/HKK/BNE back in May. Three phone calls & a letter with photocopies of boarding passes, & I'm no further forward! What do I do??

I'm guessing you made the cancellation by phone quokka77? I plan to cancel this month & I'm tossing up whether I need to put it in writing. 34 years continuous membership, & upgraded to Platinum when it was rolled out in Australia, but I'm tired of being repeatedly told: "sorry, we don't...

Some great pearls of advice streaming in over recent weeks. A couple of quick queries: My renewal month is September - how much cancellation notice should I give? Also, have any cancelling cardmembers had any issues with AmEx trying to deny them their current year "freebie", as a result of the...

A 25% fee increase is just NOT ON... all I seem to read I'll get in return is a night in a crummy pub. This will be my last year as a member, after nearly 30 years, especially when fewer places will now accept the card. Keen to know what others think ??