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I have had to use QF website to claim points not credited for partner airlines on 6 occasions in last 5 years. Most recently last month. Flights with Qatar or Finnair discount business. Every single time the online claim is rejected - “ airline and booking class not eligible to earn” I then have...

Have a 4 hour transit in Singapore next week? I am QF gold, flying Finnair J. Should I use QF, BA or Marhaba lounge. I am looking for a peaceful spot with comfy chairs and maybe a G&T?

Hi all, it’s so long since I’ve been on a flight I have no idea how early to get to ADL airport. QF flight to Perth leaves at 6.15am. From there have international connections. I am hoping arriving 90 mins before (4.45am) will be adequate to check in and show paperwork. Flying J. Cannot check...

My daughter has a reward J ticket from HKG to ADL with a transit in Perth. She has a J ticket with CX HKG-PER and then a QF Y ticket PER-ADL. Will she be able to access the domestic Perth Qantas Club if she shows her incoming CX J boarding pass?

I have just booked a J reward from Europe to Aus for my 20 yo son for travel in July. He has a 16 hour transit in Tokyo. Flight in and out from HND. Any suggestions for how he might like to use this time? He arrives 5.25 am from LHR and departs 10pm to SYD. Bags will be checked through so no...

I dropped from WP to SG at the end of August and I have received my SG card in the mail. I have flown a couple of domestic flights over the last week and to my surprise Boarding passes still show my previous WP status. I also received an OpUp on one of these flights. Have I just been lucky or...

I have logged onto accor website for the first time in several months hoping to get a couple of e vouchers with my points. In the past I was able to get vouchers for multiples of 2000 points which I could then use when I checkout at any accor property. I cannot see how to do this on the...

I have requested international upgrade MEL-LAX for flights in Dec for my family. When I requested upgrades my status was PS - I am now WP. Will the upgrade request acknowledge my new and better status or should I cancel and resubmit request. Feeling nervous because I keep reading about issues...

I have booked a return Adl-Mel flight during a recent 50% bonus status credit promotion. The few extra status credits will get me the magical 700 tally for gold membership. If I change the time of my return flight will I lose the bonus credits on that sector (would leave me 5 points short .) I...

Looking at booking J ticket to AMS from ADL in October. QR approx $6200pp with 1 stop in Doha - get to fly A350 which I have already experienced on DOH-FRA last year (was great). Slightly cheaper option($5800pp) is with Finnair - 2 stops (HKG and HEL) - ADL- HKG is codeshare with Cx and HKG -...

I have just had a great experience with QFF by phone sorting out a problem that was too hard for Cathay and my travel agent, My 15yo son is flying solo from Adelaide to New Brunswick, Canada for a school exchange later this month. Finding flights with reasonable connections was a nightmare! It...

I have a couple of single use Qantas Club Lounge invitations. My brother and his wife are travelling on a QF ticket (Emirates metal) - will they be able to use these guest passes in Dubai as they have a 3 hour transit time.

I have just found some expired qántas club lounge invitations - shoud I hand these on to a friend/family member to try and use or should I discard them to save embarrassment if they are rejected?? All adults in house have QF gold status so no need for us to use them.

I received an email about Qatar global sale(up to 25% off) for bookings over next 5 days. Unfortunately it excludes Aus departures but if you can get to Bali there are some pretty cheap J fares to Europe. Price to Frankfurt was about $2600 USD return (and you get to fly new A350 from Doha to...

We have a flight out of Gatwick on BA next year. My husband and I are both QFF Gold. We have 3 older children. By the rules we can only guest 1 extra passenger each. Will the lounge dragons turn us away because of our 3rd child??

I recently loaded some $US onto my qantas cash card to pay for an apartment rental through a US booking agency. The invoice stated the transaction amount was $625 US. As I had $800 US in my qantas cash I clicked the websites secure booking link which was done via paypal. I entered the qantas...

I booked my "free" flight with my Amex platinum edge card yesterday. The phone agent from Amex told me I would earn status credits for these flights. I never have in the past. Is she correct?

I am looking at booking a SYD-NRT saver fare. As it a 10 hour night flight it would be great to try for a points upgrade. When I look at the Saver fare details on the booking page it states that red E deals are not able to be upgraded, but makes no mention of whether the saver fare can be...

I am flying a quite a few international flights CX J in the next 12 months. Status will go up to Gold except that I need my 4 eligible QF flights as well as status credits. If I book classic awards will these count as eligible qantas flights?? - or do I need to book ASA awards which seem to...

When I fly Qantas and associated airlines I like being able to see the seatmap on check my trip. I have some international bookings with virgin australia coming up and cannot find a seat map for my flights. Virtually there shows my seat allocation but I can't see where the empty seats are as...