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  1. Q

    $200 "Dining credit" towards a list of Global Restaurants

    I've queried a credit not received and been told I am ineligible as it was paid via Apple Pay on phone (they've said it's a 3rd party and ineligible). I don't see how this can be the case. I've used for a dining credit in Aust via Apple Pay and not an issue, don't want to highlight that incase...
  2. Q

    Update on VA Lounges? [BNE/SYD/MEL/PER/OOL/ADL/CBR now open]

    Hi all, I know that the original comms received on April 2 indicated that the additonal year would not be applied until the review date, is there any indication that this will still occur?
  3. Q

    Different Treatment as an Upgrade Customer

    Generally use most of the comp upgrades every year and have never noticed a difference over paid fares.
  4. Q

    "Something big is on the horizon" email from Velocity re a new 4 digit PIN

    Understand the offer 1,667 Points to get $10 off fuel - stacks upwell v Fly Buys and Coles Express - if you're into these offers......... Goes Live July 4th I understand
  5. Q

    "Something big is on the horizon" email from Velocity re a new 4 digit PIN

    Believe it's that it is the ability to redeem at BP.........
  6. Q

    Virgin Platinum Pointless?

    Seems a pretty common theme from VA, BNE/DRW last week, half full flight, me 3A, told there was a block on B but a non member (saw BP seated there), was speaking to the person in 3C, they were also told when they checked in that a block was on 3B (we were both plat members), seems irrelevant to...
  7. Q

    Feeling ripped off by Virgin advertising - we now serve food and beverage

    I think VA using the term food is a stretch....... However QF are also prone to exaggeration on their claims around food. I think its a case of having something in the lounge first if hungry. I still think overall the VA lounge food is better and seems to vary 'a little'.
  8. Q

    How does Accor treat you as an Elite guest?

    Property: Sofitel Singapore Status: Platinum Room Booked: Urban Room upgrade: Apparently - when I queried it after checking in, room I was put in seemed to have less facilities, no bath tub and a queen bed. Booked a room with a King and bath tub. Rate: Prepaid Free internet: Yes Welcome drinks...
  9. Q

    Priority Checked Baggage - What a joke !

    Domestic only recently but QF appalling, not sure why they annoy people by claiming it is something they offer....... Other hand VA generally do a pretty good job of it, and consistently seem to deliver close to the start, the odd miss but generally far better performance in my experience.
  10. Q

    Accor - Platinum Benefits?

    Have never had an issue getting lounge access at pullman in Brisbane, reasonably basic food offer but will pretty much get you any beer you want
  11. Q

    USA pre clearance

    Travelled Montreal - Miami recently and was definately a seperate terminal for US bound flights - very easy though.
  12. Q

    USA pre clearance

    Would also much rather see a similar process in place for NZ traffic - would speed travel considerably and potentially reduce costs??
  13. Q

    How does Accor treat you as an Elite guest?

    Property: Pullman Sydney Hyde Park Room booked: King Room upgraded/type: Yes, Top floor Park view Rate: Members Hotel Sale - 50% off - Free internet: Yes Welcome drink: No Early check in/late out: Late check out requested could only offer 1300hrs VIP treatment: drink vouchers...
  14. Q

    How many Velocity Platinum are there?

    Also intrigued by this comment, I was not aware they were removing either?
  15. Q

    Accor - Platinum Benefits?

    Exactly the same experience here last weekend (none of the advertised benefits offered aside from what was booked), no acknowledgment as a platinum. However as above the stay was also good, room spacious and clean, location good. On a local level they seemed to be doing a good job - just need...
  16. Q

    AMEX platinum charge - Marco Polo Gold

    Mine was a Jan 14 expire - renewed thru Jan 15 -- presume more after that........
  17. Q

    Double VFF Points (or SCs), April-June 2014

    WP and only got the double points - not particularly interested in that offer, much prefer the 2x SC.
  18. Q

    My Bookings

    Also noticed this recently, there used to be a button at the bottom of the screen that you could click to see all your bookings, this seems to be gone now and I can only see 5. Hope it's a glitch and they get it sorted out - not holding my breath though!
  19. Q

    Hilton Sydney Diamond upgrade

    Also agree - I feel this hotel has got progressively worse over the previous couple of years, most recent stay last week was very disappointing and staff aren't interested in feedback........ Only things in its favor are the location, and the gym/pool area. Where else do others recommend at...
  20. Q

    New Lounge in CNS

    Priority lanes in place the other day when I was there - didn't notice initially until at the gate and they told me about them......
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