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  1. J

    A reasonable compensation?

    1. Expect the unexpected, and assume the worst will occur, and that no-one will help you. 2. Airlines often can not contact customers after they commence travel, because TAs often don't provide en-route contact details - which is why reconfirming bookings at point of departure is a good idea...
  2. J

    Advice mixed class to Europe

    JAL used to have good fares via NRT, including buddy fares - I went Business Class SYD-NRT-LHR (this was Business Class service in the First Class cabin for NRT-LHR-NRT) and two PSGRS for the price of one. But you still have to suffer one of the world's nastiest airports - LHR. Why not see if...
  3. J

    Reimbursement of Expenses for Delayed Baggage on Qantas Flight

    I wouldn't waste your time with Qantas Customer Care. I expect they are good people engaged in a very difficult job, but they will be as poorly paid as Qantas can get away with, and under-resourced. Until I told them, they didn't even have the name of the airline correct on the Qantas website...
  4. J

    Travel class codes?

    There are two types of codes, generic Cabin Codes as far as I know (R=Premium First Class Sleeper [previously Supersonic Class]P=Premium First Class, F=First Class, J or C=Business Premium, D, I, or Z=Business Class, and Y=Economy), then there are Fare Codes which are subsets of the Cabin Codes...
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