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That's a fantastic outcome! Do double check with the hotel by email perhaps a week prior to your arrival to check your Platinum status is recorded on your reservations correctly. Occasionally it's not but most often the system should pick up.

Is this for The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel (Marriott hotel)? If so, booking using Marriott STARS rates would typical include the following perks. Flexi rate pay at hotel. Marriott STARS Perks Specific perks for The Prince Gallery Tokyo Kioicho, a Luxury Collection...

Hua Hin (2-3 hours drive from BKK) has many beautiful quiet resorts. With 10 days, you could split your stays between Hua Hin and Bangkok/Singapore. Auckland also have serval Accor and IHG properties. You could also split your stay between Auckland and another city.

I went to the Auckland one. I went to the one in Auckland at the end of the last day of the event. It is exactly described above. Was hoping membership details (tier/stay history/points balance) may have influence on the prize but perhaps the staff member press the buttons may have more...

Does anyone know what the code “A” when it’s printed on the yellow slip during step 1 smart gate process. Have gotten “A” last month and this month on arrival in SYD from NZ. I know it gets sent to get bags x-ray. “N” gets sent straight to the exit!

Can anyone please check Sofitel Sydney Darling Harbour for Sunday 14th July? Thank you.

Hi Team, looking at signing up for All Plus China via WeChat. I am based in NZ so assuming the sign up process is pretty similar to AU. For those that are interested - after scanning the QR code in WeChat, it's telling me the price is currently CNY2298 (30 nights credit) and CNY1298 (20 nights...

Meanwhile some gold members trying to actually staying at hotels for 20 nights+ and not even platinum.

Anyone kind enough to check Sofitel Darling Harbour for 28/29/30 June for a stay plus free night? Thanks.

can someone please check if Sofitel Darling Harbor is available on Friday 12th July? thanks.

can someone please check any availability for Sofitel Darling Harbour for 12/13/14 July? or is there additional fees to be paid? thanks.

Can anyone confirm the credit/charge card/account can be reinstate during the same phone conversation?

can you share how it was resolved? This might help others who might run into similar problems in the future.

Hi all, Looking for upgrade options SYD to BNE in upcoming Jan Ticket purchased from Air NZ which included AKL to SYD, NZ numbered and operated flight. SYD to BNE also on the same ticket, ticketed as NZ1716. which is a QF operated flight (QF516). Have enough QF points to do the upgrade from...

Just checking are people recommend to add "A/C" after your surname on the application form? Been told on the phone that as a Primary cardholder I can not have an additional or supplementary card under my name. Is the A/C features only available to Plat Charge or does other card types okay too.

Looks like no one on this forum has any luck with extension of travel credit due to expire on 31st Mar 2021? Just called and the rep said no one is getting any further extension for both NZ and AU members :-(

For those that have not received a "Qantas Refund Confirmation" email, might be worth while ask QF if your request was actually processed or not. I initially called and cancel my flight (AKL-MEL one-way). Waited almost 2 weeks and followed up on Facebook messenger and a human responded " We...

Do let us know when the fund actually showed up on your card.

Has anyone actually got their refund back to their card/account yet? If so, how long did it take?

I talked to a QF agent today after been on hold for 3 hours. The agent said he has cancelled my one-way Trans Tasman flight (during Easter) without any cancellation fees (aka a full refund). He isn't sure when I will receive a cancellation email or refund back to my card as there is a huge...