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    Little things I like

    Going to the ticket office of the Gran Treatro in Cadiz and buying 2 tickets that night for a concert of best music acts from the Carnaval 2023. Not knowing what to expect. Terrific fun, didn't understand the humour (in Spanish), great atmosphere and music.
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    How do Hilton treat you as an Elite?

    12 and 13 September, 2023 Property: Hilton Curio Montera Madrid Booked and received: King Cobalto room. No upgrade, booked 1 night cash and 1 points. Hotel close to full. Received full breakfast which was very good. Service from young enthusiastic staff excellent. Furnishings and linen also top...
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    Virgin Australia Involuntary Cabin Downgrade

    This happened to us last year, Hobart to Perth. Informed of aircraft change to all economy seats, we were disappointed. No notice of refund in fare differences. I contacted TA who claimed the difference in fares which was not a lot and they spent some time hassling to get it. Wasn't impressed...
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    How do Hilton treat you as an Elite?

    Just had breakfast in the parmelia executive lounge. Very nice selection of fruits, yoghurt, Camembert, smoked salmon , cold cuts, 5 hot dishes and I heard someone request as additional poached eggs which wasn't a problem for staff. No baked beans but bearing in mind the poached eggs request was...
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    SIA tips - Cancelling Awards

    Just a heads up for anyone interested: I am cancelling 2 J award tickets from Bangkok to Perth on 27 May, 1 Saver and 1 Advantage. Not sure whether they will be returned into the award inventory by SIA. cheers, Di
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    Advice for Swiss airlines

    To follow up on the Credit card Insurance; I have been advised that the age (over 80 years) of my Mum does apply to any insurance claim we make and so, no luck there. And, to follow up on the booking. I have used airline on-line booking internet for previous trips and havent had a problem in...
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    Advice for Swiss airlines

    Actually Mum makes the criteria although old age and a heart condition might make it a challenge. At 101 bodies are pretty worn out.
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    Advice for Swiss airlines

    I did look for refundable tickets and all accommodation/sia/Iberia were or at least with fees. However, at the time of booking last year, airlines were still hurting from covid and either didn't offer refundable or were so exorbitant I took the less cautious option. Obviously got caught but...
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    Advice for Swiss airlines

    So true, but insurance policies and the like are so exceptionally good at inducing sleep 😴
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    Advice for Swiss airlines

    Yes, it is the westpac altitude black TI and I think probably the same. I will give them a call just to confirm but I'm not hopeful. Perhaps call it ageism and discriminatory which won't get me anywhere, I know. Bit annoying to believe you are covered and then find it is not so. However, the...
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    Advice for Swiss airlines

    😳 obviously not creating that amount of havoc.
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    Advice for Swiss airlines

    I have spoken to the call centre numerous times and they tell me not. I tried online and it only shows me economy fares. Made a complaint to technical support and they referred me back to call centre. Made a call to another Swiss number in Europe and they could see it but not book it and I was...
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    Advice for Swiss airlines

    Thank you, apparently not refundable, can rebook, I was wondering about "force majeur " as we are primary carers. TI seems ok but want birth dates for all members and elsewhere in the document state it doesn't apply to over 80 years. Which is a bit odd.
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    Advice for Swiss airlines

    Need some advice on a business class ticket P from Bangkok to Madrid on Swiss/ Lufthansa And hoping someone on the forum can assist. We are booked next week. My mum (101 years) who lives with us, fell and broke her arm 2 weeks ago, is in hospital, and we have to cancel trip. Numerous calls and...
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    Joint waitlist across two accounts

    Cant assist with joining booking however we were in the same situation sans baby, and waitlisted partner. Made a couple of calls to Krisflyer customer srrvice explaining the situation and had acknowledgement but no immediate action. However, waitlisted booking came through a month out. I do...
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    Egg tarts and Flowers. Portugal plus Chelsea.

    Thank you for a interesting and informative report.
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    Egg tarts and Flowers. Portugal plus Chelsea.

    Enjoying the trip report and details. Are there any music concerts around either classical or Fado?
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    Egg tarts and Flowers. Portugal plus Chelsea.

    Yes , agree, nice to have the comprehensive research done 😀.
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    Egg tarts and Flowers. Portugal plus Chelsea.

    Oh dear, train is starting to look good although doesn't have the flexibility. Enjoying the route as we will be there in a month's time.
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