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MUHoops while not ideal there are econ seats LAX-SYD-MEL on 3 and 4 Aug. Not sure how much a paid fare is these days between JFK-LAX but pre covid it was OK. Also the flight from LAX while being in econ is aboard a comfortable A380......Or try Sudoer's suggestion. 1300 134 502 might get you...

Can you find another way to get from JFK to MEL by first spending a bit of time yourself playing with multi city routes on the QF website ? If you find something suitable just cancel and book. If you dont have immediate points for a another booking call frequent flyer services they can fastrack...

It is so sad and so disgraceful to constantly read about the experience people have had. I have also had these experiences. I am bronze but before Qantas tweaked the call centre I managed to speak to Hobart on a few occasions and discovered the completely different skill set the staff there...

Hi will be cancelling a 4 award seat booking in about 7 days. I booked as multi city unmarried sectors, hence EACH flight below MAY potentially revert back to an award seat for someone else to book: MEL-SIN business class with Jetstar (11 June) SIN-DOH economy class with Qatar (11 June)...

Yes I am surprised no one has created a dedicated thread before. I guess with the covid fly flexible policy myself and others have taken advantage of no penalty to cancel, hence have back up flights/multiple options. It will all come to an end though. :( Does anyone see any negative issues...

Hi, I have previously noticed when cancelling award seats that were for QF and partner airlines, the seats returned to the inventory immediately for someone else to grab. Is this always the case? I have some pending international cancellations and if others were interested in the...

That is why we are here to help ! No shortage of enthusiasm on this post given it includes wine AND flying:)

That's terrible, for what's its worth I have started posting my recent negative QF call centre experiences on Qantas Facebook. My negative experiences have just kept on building to the point of reaching outside of this fantastic forum in the hope of galvanizing others and Qantas. I too wish I...

Hi Sandeep3004 also jump onto Qantas facebook and respond to an existing post with your issue in addition to a message to qantas through Facebook.

Hi TheInsider, it is one booking, MUC-MEL. I have made class changes previously just on one sector albeit with Finnair and JAL. In any event the main issue here is the failing of call centre to simply come back to me while on hold.

I am so over Qantas call centre. I am unable to do the below described change on line myself due to the change icon stating “contact QF for changes” : Munich-Doha-Melbourne is booked all in economy class. I wish to change Munich-Doha to business (award seat is available). So I call the...

So Mr. Alan Joyce blames extensive call centre wait times on people who could manage their enquiry on line but rather call. Mmm....I have two QF award seat bookings with Qatar, MEL-FRA and MUC-MEL. I am able to separate passengers on MEL-FRA but not MUC-MEL. I am loathe to telephone for this...

Hi, I have a QF award ticket flying with Qatar. Munich to Doha is in business class while my connection 4 hours later, Doha to Melbourne is economy. Am I able to access the relevant lounge in Doha or only in Munich ?

Great news! Have a great trip David!

With this QF issued FOUR passenger ticket that includes a Jetstar to Qatar Airways connection in Singapore, I have spoken to three different Qantas call centre agents with this rather simple question: “Do we have to clear customs and immigration in Singapore? “. The answers have been “no”, “yes”...

Council rates, car registration are definitely out . Utility companies may be considered as semi government which some cards also exclude. You will need to confirm the latter with ANZ,

Hi I could only find a CBA card that earns points on government charged (excluding AMEX cards) and it is only 0.4 points/dollar.

As of yesterday ANZ Qantas credit cards no longer earn points on government charges. This includes things like council rates and car registration. The only card alternative (excluding AMEX) I can find that earns points on government charges is CBA however the earn rate is only 0.4 points/dollar...

Hi AussiePom if you have the points I would be trying all sort of back up combinations to find and book a return flight to Australia that avoided a non transit component in Japan. There are elections in Japan in July and given polls suggest only 30% support re-opening to tourists there is no...

My two experiences were with non QF operated award seats but the two agents knew the seats would go immediately back into the award inventory and knew how to immediately re-book. I have however come across agents who are reluctant to do it for fear of losing the seats. I guess in Gidxg03's case...