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I now have a theory - and will get to test it out when/if they process the claim. When I try and use the Points calculator to check points for DOH-DUS, it finds Doha fine as FROM, but when trying to put Dusseldorf into the TO city, it says no matching city. My theory is that the calculator...

When I called, they tried to tell me it was not QF's fault, but that QR awarded the points. I could sort of understand that QR could be at fault for not providing information to QF (i.e. not sending the fact that the flight had been taken by someone with a QF FF number and details), but when QF...

This is obviously a systemic problem with Qantas crediting QR flights. Flights BNE-DOH-DUS and return. BNE-DOH flights credited straight away (first and last segments), but nix for DOH-DUS. Online claim rejected with "AIRFARE AND BOOKING CLASS NOT ELIGIBLE TO EARN" despite the fact that it is...

According to Fender Japan website whilst tax free shopping is available, it is only for payments made in the store with your actual passport. They don't offer refunds afterwards, and don't off tax free for online. You may be able to convince them to let you "purchase" again, and refund your...

That is not going to help you with entry to Japan, and possibly not with getting onto the plane in the first place. Japanese entry requirements warn that visitors not holding return/onward tickets could be refused entry. As a practical matter, that means many airlines will want to check that...

I am not sure it is so black and white. It probably depends on how many quad sets are available. I was able to select a double out of a quad for the two of us 10+ days out with no issues on a couple of flights (bit of a last minute booking), but there is at least one remaining quad left. 2 x...

Interesting. The Octopus website seems to indicate that only cards issued on or after 1 October 2017 are subject to becoming inactive (and being charged each year for being inactive). My cards (obtained well before that - I suspect around 2008), were used in early October 2018, and then not...

Interesting. The Octopus website seems to indicate that only cards issued on or after 1 October 2017 are subject to becoming inactive (and being charged each year for being inactive). My cards (obtained well before that - I suspect around 2008), were used in early October 2018, and then not...

Status run to get over the line BNE-ROK-BNE, turnaround on the same plane. Likewise said to the crew on leaving that I would see them shortly for the return.

And realise that when it is unprotected, they don't actually have to find you an onward flight - or cover any accommodation or the like if there are no flights. The ability to find an onward flight when the booking was unprotected will always be much less. The airline involved may be...

There is a bit of unrealistic expectation here with respect for what is being looked for, and what it is actually paid for. That AA will protect at all for any time in these sort of circumstances is going a bit over any real obligation. Booking the trip on a single PNR would provide protection...

There lies the issue with liability for chargebacks. The liability (when the merchant can't pay) will lie with the merchant acquirer. Typically, merchant acquirers are also issuers, so if your card is issued by the bank (or a subsidiary) of the acquirer, they have an incentive to not allow...

You are certainly due a refund under ACL- but that right doesn't involve your card scheme. As someone due a refund, regardless of the reason. you will be joining the pool of unsecured creditors, and almost certainly won't see anything. Card scheme chargebacks are contractual, get the money at...

No, if you initiate a chargeback by request to your bank (card issuer) they will determine if it has a valid reason. You may fail at this point if the service supply was in the future. If you get past that, then the issuer sends the chargeback to the merchant acquirer, and receives the funds...

At this point in time, it becomes a bit of a tricky one. In theory, you can't lodge a chargeback for a service not provided when the date for provision is in the future. The administrators are theoretically trying to find someone to buy the business as a somewhat going concern - which includes...

To start with, QF code or AA code. I am assuming that it is an AA code (a codeshare) operated by QF. Without knowing exactly, this makes it an AA flight from the perspective of loyalty. As far as revenue flows, AA pay QF for the actual ticket - in real cash. Obviously they pay less than what...

I would go with the tech nerd interpretation - whilst world history (actually world anything) is unimportant to the general run of people living in the US, they do acknowledge their own history prior to 1900.

For non-supply of services (which this would be) Visa is 120 days past date services were supposed to be supplied, not to exceed 540 days past transaction date. Most unlikely any Bona ticket could possibly have been bought more than 500 days ago.

Half way house is to change to Bank for Christmas. Stops them going to QF, but it you suddenly have a need (like Points Club or the like), you can change to QF and send them all at once. AFAIK you can always change to stop banking and just redeem them for $ as well.

If it was a scheme debit card (e.g. Visa or Mastercard) it may well still be eligible for a chargeback if the transaction was made using the Visa/Mastercard number.