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Pure speculation, but it could be that not enough applications in the current period tick the boxes for further checks, so a few applications are chosen at random for further checks to meet the quota and your wife's is one of them.

The application must have gotten flagged for some reason for additional checks.

How'd it go? :) I think this is where the system falls over. You really need to have your Australian passport in this case. What about dual citizens who have a foreign passport and an expired or otherwise invalidated Australian passport or have never even had an Australian passport? Then, there...

Still!?

Congratulations. I hope I get my passport that quickly too. You won't get Hungarian citizenship without learning Hungarian, especially since you're likely to get a call from someone from the Hungarian government, not the embassy or consulate, to check your language ability any time after you...

I asked the passport office about this, they are aware of the problem and their advice is that storing the passport in a tight case should help prevent curling

@AustSerbKor did you get your Serbian citizenship? I acquired mine the same way, and submitted my passport application at the consulate in Sydney yesterday.

I picked mine up straight from the passport office and had it in my bag until I got home where it has sat ever since. I think humidity causes it. But why? Never been a problem before.

Yeah, horrendously so

It's so bizarre that Canada, UK, USA, even Indonesia passport holders can visit Chile visa free but Australia can't, unless you have APEC card

Applied well after 12PM on Friday 1 Mar at a Passport RAPID location in Melbourne, paid for priority Picked up at passport Office Tuesday 5 Mar morning

If they deliver in that timeframe will be very good timing for my renewal given my passport expires Dec 2024.

Pertinent 7News article: https://7news.com.au/travel/urgent-travel-warning-for-aussies-hoping-to-travel-abroad-in-summer-c-8324121 "The department recommends customers allow at the very least six weeks to receive their passport."