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I had recent trouble with changed booking not getting ticketed. I chased on two occasions and was promised it would be fixed. On the third call they told me it could be fixed but the price had gone up due to a different exchange rate (original ticket was ex China). Naturally I explained that...

Sometimes I am that stupified zombie that has not mastered the 'prepare for security routine' to Olympic standard. And if the Xray machine is unfed I am very happy to be jumped BUT dont repack your bag out the xray exit (I wont continue the 'fed' analogy). Pick it up and go or drag it directly...

The problem I find with going to the QF lounge is that it is like ending your trip early as the vibe is very Australian. So it depends whether you are wanting to feel 'at home' or 'on holiday'. I recall the coffee was quite good - I can't recall getting good coffee in CX lounges - posh china...

Let me clarify. Where a fair says it may be used as a credit towards an equal or higher fair you can not use it as a credit towards a lower fair and just lose the difference. You wont be able to make that change.

Even for a change I am not sure if this is true. You certainly won't get your money back but I think you may find you can't make the change either. I've had situations where I have wanted to change flights and a cheaper suitable flight was available but I could not take it even if I wanted to...

I am not sure how effective JAL seat allocation is. But from an overall perspective, airlines don't normally shuffle people who have allocated seats without good reason. Imagine if you had secured the seats you wanted and then when you check in/ board you are moved (it happens - for lap infant...

Slightly OT - but is this true? If they can get a MEL connection they must be able to get an ADL connection. This would be another slap in the face for Adelaide customers after they dropped all international flights from ADL while the number of international flights (over all carriers) out of...

In PE and with the offer of couple seating you would not get squashed between other people. That would require 4 seats across. Airlines will generally go to some trouble to get families together when young kids are involved otherwise care factor varies greatly. In the 787 in PE you can't get a...

Long Flights need a better approach to comfort. A long flight will inevitably have a bit of daytime so you can't sleep the whole time. The boarding pass should have at least two seat numbers. The seat number for the first half of the flight and the seat number for the second half. That way it...

That's right. As much as I dislike the Nespresso hype a little Nespresso machine fits nicely. They don't travel well as the water reservoirs tend to break but are pretty inexpensive. And you need plenty of capsules - they only hold 7g of coffee and most Australian cafe's have single shots of...

I need to confess. It is not me in the picture but it could be. Going from 2 x 26" UHD screens in the office to a 13" ultra protable is hard to hack. Much to my wife's amusement my hand luggage often includes a display - for business and family trips. I went to officeworks with my carry on -...

Firstly, I think you having any problem with Business Lounge access is unlikely. But interestingly if I go here https://www.qantas.com.au/fflyer/dyn/flying/tier-benefits#even-more-benefits And click Benefits of Platinum it has And underneath it has International AND Domestic lounges with no...

Regus Bonus Points. Well pretty much exactly 6 months after signing up and visiting a Regus Lounge I have the 10K Bonus points. I even got an extra 500 from Regus for the inconvenience. I am not sure if it was the handful of phone calls, the 10 or so emails, the collecting all the evidence of...

No, not suggesting that at all. The fictional dialogue was based on the result being that people were RSA'd. The fact they were RSA'd does not seem to be in question. Given they were RSA'd and cost cutting conspiracies aside - I have assumed a disposition of the fictional staff member that...

If I may make a call for realism. 1 or 2 dubious RSA calls and 20 pages of doom saying. Could you imagine the conversation behind the bar amongst the staff before hand. A: I might RSA these guys before it gets out of hand - they just come in and hit it pretty hard - what do you think? B: Good...

I think if I was RSA'd for cost cutting I'd probably order 2 of the most expensive dishes on the menu - can't drink on an empty stomach. But as a quite modest drinker (self certified) - I do find that the lounges deliver me less utility than substantial drinkers. The average piss-ant index of...

Well today I logged in and my balance seemed to have gone up but no recent entry for points. I searched back and found this entry 01-Jan-2015 Regus BusinessWorld January But is was not there before. And it has no date of the transaction (which I am relying on for the 10K bonus). So how long...

Regus Well 4 months after my Lounge visit, numerous phone calls and emails and best intentioned follow up from Qantas Aquire team, my 1000 pints for a first lounge visit are still not in my account. Regus even promised an extra 500 points for the inconvenience. I've been told it qualifies and...

Just because you assign an ABN to a ticket for Aquire (which you can do long after it is ticketed and invoiced if that worries you) does not mean the company has to pay for it. The ABN is being used to track and group - not necessarily to issue tax invoices against. So it seems there is...

Actually the card has proved useful in HKG and I expect SIN as well. It is so nice to get back to the hotel and have a dry and cool room that I sometimes abandon my tree hugging environment loving disposition and put it in the power switch near the door where your room card goes - to leave the...