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Just checked. 3 wine vouchers and 1 hotel voucher Pointless Club Plus is honestly useless

Anyone in South Australia and filed a claim via SACAT?

Amex is taking the p*ss with the $450 Qantas travel credit. The flights are overpriced by about 20% minimum vs Qantas own website. They don't have saver or sale fares available half the time either.

Correct. You just can’t ‘transit’ in Delhi like most places on earth Either get a Visa or wait until the airline rep arrives 7 hours is also a tough one. Even if you had a visa it probably wouldn’t be worth leaving the airport anyway since you need to check back in, pass security and immigration

Anyone have non-paywalled article ?

I had a look at my travel insurance policies and I don't believe it covers Qantas' incompetence

I know a few on the forum are taking Qantas to NCAT or VCAT. Qantas have failed on numerous occasions to exercise due care and skill which is a requirement under consumer law.

As expected the incompetence at Qantas continues. 1 1/2 hours wasted only for them to be unable to price up the flight! Then disconnected I could do it in 10 minutes if the website wasn't such rabble

I urge you to reconsider this option Check my DEL transit experience https://www.australianfrequentflyer.com.au/community/threads/del-transit-experinces-poor-in-2022.104963/#post-2397476

Same issue here. I canceled an award flight and 8 weeks later and a few calls the points still havn’t been refunded

Are you just transiting via DEL or leaving the airport?

Yep. PC+ and also got a few random SC on BA flights

We have a thread here going regarding taking Qantas to NCAT https://www.australianfrequentflyer.com.au/community/threads/taking-qantas-to-ncat.105463/

Thanks. I’m going to pour myself a drink and call the incompetent agents tonight. I expect it will be a 2 hour process.

Japan and KL are your transit points to get out of Australia. Once out of Australia you can find connections to Europe and US.

I'm trying to book a RTW award flight. The website only allows me to list 6 flights in the multi-city tool. I tried Chrome and Firefox. Is this another Qantas enhancement?

Just getting started. I need to submit a statement of claim. Few sections to it Part 1 Introduction by Applicant Summary of claim - Summarise the claim in one or two sentences Legal basis of claim - List causes of action/statutory claims Part 2 Background/uncontroversial matters Facts...

What are people asking for in relation to compensation?

Does it need to be lodged with NCAT? I’m based in SA. Are you using the failure to provide services with due care and skill?

Very interested to see the outcome of this. I had Qantas fail to issue my reward tickets like many others. I think this might be a way for compensation. I have kept notes of calls and records as well.