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I'm reliably informed that there will be a "rich pipeline" of offers, specifically aimed to "gamify" high-value "millennials". More seriously though - cannibalisation will be a significant issue for Qantas Loyalty to overcome, and I'm confident that the strategy and numbers have been...

Re: Pax forcibly removed from United overbooked flight Nonsense - this issue is bigger than Dr Dao. United's lawyers won't go near this with Delta's barge pole. They're already jumping without needing to ask "how high".

Re: Pax forcibly removed from United overbooked flight I'm with JohnPhelan on this... As I've said from the beginning - personally, I think one should always comply and de-escalate with law enforcement, in particular on an aircraft. I can accept standing your ground with airline staff - but...

Re: Pax forcibly removed from United overbooked flight Neither Political Views NOR Spicer's competence are relevant here. And neither are his comments on any other unrelated matter. The issue is that the matter was brought up at a WH press conference - that is the material fact, and that is...

Re: Pax forcibly removed from United overbooked flight Both separate issues came up during the WH press conference. One is not related to the other and is totally irrelevant to this issue. Absolutely - but the fact that this has been raised at the highest levels - serves to embolden those...

Re: Pax forcibly removed from United overbooked flight The stock will bounce back - and the dip was not ALL due to this issue - traffic results were released yesterday too. However - you are both wrong and miss the point. Spicer's competence is irrelevant to the fact that the raising of this...

Re: Pax forcibly removed from United overbooked flight White House says United episode 'troubling' - Apr. 11, 2017

Re: Get-together for penegal's birthday He was my PA. But he's been so useless in recent times - even Siri refuses to work with him ðŸ

Re: Get-together for penegal's birthday What's a "Penegal" and is it contagious?

I concur with Gary's second article - but his first article is inaccurate. Firstly - he used net including special items instead of GAAP pretax earnings. Secondly - he failed to accurately account for the flow of deferred revenue back into passenger revenue (from mileage sale revenue that...

Some folks may be interested in the latest data on U.S. Airline FFP Profitability. https://www.linkedin.com/pulse/americans-loyalty-program-worth-more-than-theairline-feldman-gaicd Disclosure: I was involved in the research and analysis.

QF have themselves stated that the soliciting of tips in the QF lounge is verboten. Anyone's personal political views on the appropriateness of tipping or wage levels is irrelevant to this thread and the topic at hand. I'd suggest you get off your high horses and stay OT. Or troll - that...

Please report all incidents of tipping solicitation or bathroom $$ scam to me, and I will follow these things up. Management are under the belief that this is no longer occurring - and times/dates/details are required. So if you see this - please PM me

Absolutely correct. Whilst dilution is a real issue that does exist - it doesn't factor in a pure Status Run. (Dilution is where a program member redeems an award flight for travel which they otherwise would have purchased a revenue fare. The 'assumption' by management is that the revenue fare...

And you've totally got your facts wrong and misrepresented RooFlyer's comments (possibly due to a lack of knowledge and understanding of these things). RooFlyer is referring to the ban on ESTA use due to a visit to Iran subsequent to 2011 - this rule was brought in by the Obama Administration...

Red Roo was never meant to be a support channel - and to some degree - the over-public facing nature of Red Roo led too many folks to use Red Roo for things that should have been ( at least initially) attempted via normal channels. That said - QF's general service recovery and premium support...

Actually I think the ESTA requirement came in under Obama. I don't recall requiring it until around 2009/2010.

1/ He's no longer a diplomat AFAIK. 2/ I read a different article that stated he "subsequently" produced his diplomatic passport (ie. his regular one was produced initially and had the Iran visit in there). 3/ As a former official he should know that anyone who has visited Iran since 2011...

DISCLOSURE: I too, have generally, been quite well looked after here. But their more recent failings, since the ownership/management change - are nothing to do with "too many diamonds and not enough upgrades to go around" - but everything to do with the hotel deliberately having little to no...

Brilliant program, those bonus 10K miles are worth around US$200. Great program for those who travel to/from/within the USA. Not so relevant for those who only ever fly to London and back.