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Re: Jetstar's drip charges and the ACCC It is not just the airlines credit card gouge. How about car rentals, the quoted price is about half of what you pay. How they get away with this is one of life's great mysteries, like the conscious mind or the origin of the universe.

I prefer lounges after security - who wants to queue for security after a later boarding call in the lounge? As for Perth Domestic Airport - what an embarrassment. Never realised we passengers actually pay to use the airport facilities (naive I know). That is a really expensive toilet stop. I've...

Whilst at face value this legal action may appear vexatious, it is cases like these that test the law and enhance compliance. In the UK test cases of all sorts of law are regularly in the courts. I stand to be corrected but my understanding is the the Federal Disability Discrimination Act...

Thanks. As I had a fare I couldn't change I didn't even try - but next time I will. :D

I agree with Batesy that Qantas should have informed him. It is only courteous, even if 3 months out. I assume that if you fly domestic to Sydney, even 15 earlier, you will still have to clear the international barriers before getting to the Qantas club for breakfast. My beef with Qantas is...

:shock: Outrageous! Negligent! Incompetent! Unbelievable! It won't be the bozo customs officer or his bosses who get shot. They should be sent to a Bangkok prison for a month to teach them a lesson

Re: US with CRIMINAL RECORD, AUS/UK passports My partner was in this predicament for a drug offence in his early 20s, now in his late 50s. He sought a visa from the US embassy and was refused. They might ignore offensive behaviour but then again "felons" seem to have few rights in the US...

Hi Lucinda, wow :shock: I've never heard of such outrageous "customer service". Why don't you visit the Not Good Enough Site. Not Good Enough - Australia's Customer Complaints Website :: Home This is an effective name and shame site for hopeless companies. In some instances nge may actually...

My priority tagged luggage has come out last at Perth airport, on 2 occasions. One flight was on a 747, so I had to wait some time. I do wonder what is the definition of priority luggage.

Mmmm... I still think it is illegal to quote a price say $100 plus GST. The GST must be included in the quoted price. This was confirmed by the ACCC when I called them about the software course suppliers quoting a price plus GST. :rolleyes:

I thought it was illegal to quote a cost that is not inclusive of the GST. I once contacted the ACCC about this matter regarding a completely different matter to travel - a software training course- where I was charged an additional 10% on the advertised price. I was informed by the ACCC that...