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Agreed. If your flight hasn't been cancelled yet, chargeback seems reasonable. For those of us with credit card-booked flights, that were cancelled and converted to travel bank, I suspect the banks may say the transaction is complete, we're unsecured creditors and therefore we're stuffed :(

I agree and I think that will necessitate a rebrand. You can't tell Joe Blow VA is taking his $2000, giving nothing in return, and will be happy to take another $2000 if he really does want to travel

I think more important than Velocity will be the travel credits. There are people with thousands of dollars of travel credits with VA and some of them exist because VA was making it deliberately difficult to obtain a refund for a cancelled flight, even when the customer was entitled to one...

You'll look back fondly on the J chicken sandwich days :p

I don't believe I said they wouldn't.

Yes I can't imagine Virgin Australia is a viable brand if it's associated with wiping everybody's Velocity (and more importantly for me, travel bank) values. It'd have to look like something else entirely (even if under the skin it was the same).

I initiated it early on when my reasons for travel had been cancelled but all flights were still scheduled, so refunds weren't an option.

I have $4900 and I've said my goodbyes :(

So for those of us who bought a fare with a credit card and were then issued a VA credit, would we be unsecured creditors?

That's correct; the cross runway, which was due to close after Easter, has already been modified for parking and won't be used again. The new parallel runway is still being prepared for commissioning (although commissioning it and actually using it for regular operations are two different things).

I left my ~200,000 points in VFF. I couldn't see the point in having KF miles, which expire, will almost certainly soon be heavily devalued, and which are for a product (international travel) that might not even be available for another 12-18 months. If VA survives, I'll probably be using my...

Although 31 March 2016 was a Thursday and in fact it's specifically mentioned in the AA article from 30 March 2016. It's not the best journalism but I admit I've made the same sort of error once before :D

Surely if VA gives a refund to everybody entitled to one it will go broke before even half its customers get their money back. As somebody who cancelled flights just a couple of days before VA cancelled them anyway, I'd like to see Australia do the same as what Canada did to protect the value...

The borders might be open but non-essential travel that's not part of your regular activities is discouraged.

Fair enough, let me correct my statement. Giving taxpayer's money to airlines - one with a CEO who earned $24 million in a single year, and the other majority owned by foreign governments - so they can pay that money on to airports, would not be a popular policy.

I don't know if giving taxpayer money to an airline with the highest paid CEO in the world, and another 90% owned by foreign governments, to subsidise their payments to airport operators (themselves famous for overcharging and underinvesting) would be a popular policy.

TBH the fact that TT still exists is a modern miracle. What other budget airline could be the subject of a TV show that revelled in the poor treatment of its customers, be grounded by the regulator over safety concerns, be banned from operating to Bali because its dodgy workaround setup didn't...

So VA is ending the debacle of the TT fleet transition by turning it into more of a fleet retirement - replacing seven A320s with just two B737s. Is this closing TT without the bad press associated with closing TT?

If the NZ government wants to use NZ taxpayer's money to pay for the evacuation and two weeks' accommodation of Australian citizens, that sounds like the preferred outcome for Australian taxpayers as well!

Yep retro claim after 14 days and an email every subsequent two weeks. I'm still nine months from my requalification date so I'm just enjoying the adventure.