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Reduced silver benefit. I just saw on the status page on the virgin website that from November 12 2012, silver members will get priority check in on Virgin International flights. Not sure if this means that domestic priority is now not included, or this is now in addition to. ....sent from the...

Points credited no problem. Got the standard points, and double bonus points. ....sent from the place closest to the airport I just arrived at.

By trying to register again, it tells you you are registered. ....sent from the place closest to the airport I just arrived at.

From what I understand and have learned recently, the passes to the air new zealand lounge are issued at check in if you qualify. No harm in asking though if you can exchange them. I understand those passes are for domestic use only, but other more learned peoples here may know. ....sent from...

I got a little confused when reading the virgin page. It looked like the air new zealand lounge for flights to nz, but flights to lax read to me like it was a different lounge. But if that is the experience of others flying to la, then that is great. ....sent from the place closest to the...

I understand it is a shared lounge. Who with? What are the inclusions? Do they have spirits in this lounge. Just trying to work out if it is worth getting there extra early to enjoy the lounge facilities before heading off to LAX in their premium economy product. Also hoping to upgrade 7 days...

And which call centre do I start with, the phone company or the airline? Still no credit to my account for any of the last 11 fligts booked and completed since signing over. Looks like some phone calls are about to be made. ....sent from the place closest to the airport I just arrived at.

I can only recall one out of the last 30 or so flights where I was given anything frtheback than row 3. That one flight I was allocated row 7 at time of booking, collected bp at lounge, still row 7. 15 minutes before boarding, called to counter and provided with row 1. Now I kind of hope for a...

Do you think they would notice if it was changed now? He has just moved in with us ;)

Re: Fly Virgin Australia and get 10% of ticket value on Virgin Mobile Credit *bump* I have not yet had any credit appear yet. Anyone with news on how long it takes as common practice? I continue to make bookings but forget to use the link. I couldn't see any tracking pages appear, or anything...

Further to this topic, I need am looking to upgrade a flexi fare to business on a MEL-LAX flight. 45,000 points each way. There will be two of us flying, I have 90,000, he has over 500,000. I have plat status, he has none. Apparently to upgrade you need to be gold or plat. If we are travelling...

Found it.thanks Sent from my GT-I9300 using AustFreqFly

And is this type of upgrade a good use of points? ....sent from the place closest to the airport I just arrived at.

I hope they have it sorted by November! ....sent from the place closest to the airport I just arrived at.

My wife, non status was taking a flight. We approached the Melbourne lounge counter and asked. I presented my card, and we were both allowed access. It also worked on the return side. Her return flight was delayed by an hour. I asked at the counter, just inside to the left of the entry, and I...

I made a call to determine what fares I needed to book to be able to upgrade from economy to premium and premium to business. I discovered that there is an offer available to gold and plat members to be able to upgrade with points. This is not listed on the website that I could find. Long...

Yes... If the conversion was 1:1 with altitude I would certainly jump all over it. As I mentioned, using the points for gift card may not be the best way to burn the points, but it is a consistant item that I could use to generate the comparison. ....sent from the place closest to the airport...

I have done the exercise on whether it is worth transferring the points or not. If someone could check my calcs here. I have assumed a $100 Myer gift voucher is the reward in this example for 16950 from Altitude or 13500 with Velocity, and only using Altitude as the originating supplier of the...

I have a virgin CC, virgin phone, insurance through virgin, and am a plat flyer. Other than my entitled perks, I have not been compd status, op ups, or anything that I have not "worked" for... So giving away tuese perks erk me somewhat. I understand that is compd plat memberships are not being...

I had a situation some years ago where I made a purchase for points through a cc provider. The points value of what I wanted was more than I had available. The item was able to be put into my basket. I found this interesting and kept adding items. I ended up spending 140k of points, my available...