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Do you have to register codes before booking or just before staying. I registered a number before 4 day stay on the weekend but I booked a month ago. Could be very disappointed !

If staying 4 nights in a single stay can you use 2 certificates. The fine print isn't obvious. Although there doesn't seem a way to book this apart from 2 consecutive bookings.

Same here, 2 going to waste. After Platinum since the beginning my employer has taken the same path, except I now primarily get sent on Jetstar !

I have yet to use the hotel bonus as I already have a Platinum level. What's the chance that if I choose existing membership and put in my wife's member number that it will go through. Obviously different first names.

I certainly feel like walking when the say as they check you in, "sorry there are no upgrades available, but for $120 more we can give you......". Yes that's what my loyalty is worth. :shock:

I've never known the meal discount to be based on anything but the number of mains ordered. When you have a child if you order them a main off the adults menu you will get the 33% based on 3. But if the child shares or orders from the child's menu or has a entrée of the adults menu as my...

Only after complaining about the hideous stay last time (had some appalling service). I decided to give them another go. I said nothing about the lounge last time and had no expectation as it was before the updated T's & C's were released

So they tell you upfront they have an inconsistent loyalty program. That doesn't make me feel better about how my loyalty is regarded.

I know there has been heaps of feedback on this, but any loyalty program that isn't consistent and has venues honour just the bits they feel like is a joke. I'm at the Sofitel Wentworh and after pointing out the new T's & C's stating that if there is a lounge, Platinum members have access to...

always been like that. It's a bit of a con.

In J I would expect it to be good. Your paying for it. Even no status should be great. Probably a bit hard to measure how good status recognition is on that basis.

i think it has more to do with the significant prices rises and the average VA experience. First few months of platinum introduction were great. It's been all down hill since

How long it lasts general correlates with the how long before its is discussed in a forum. At that point any bonus that might be seen vanishes.

Yes but how many are in a position to use the sales. How many business travellers can book non refundable/non cancellable rates and guarantee where they are going to be at a given time ? 50% of my trips would be booked then changed. I see the sales as rewarding the least frequent travellers.

That's what I thought. Qantas status match :shock: I doubt it ! Nevertheless, the company doesn't want to upset the people included in the 80% and feel the 20% is a smaller group to upset anyway.

I too bemoan the full lounges and long priority queues given it affects me ! I whinge lots about the status handouts whilst being seemingly neglected as an existing loyal customer ! But, I have just faced the situation where our company is looking to move all its business to a single carrier...

Do you still get points on your card when using Paypal or Post Bill Pay ?

Well done. I think mine will be wasted again this year. It is rare I would need one just those three nights. And to use it to reduce the cost of a longer rental means returning to the airport in the middle of a trip because it has to be a separate rental is ridiculous.

That's if your considered a somebody by VA. If your Platinum and flying constantly your still a nobody.

you would think that the loyalty and small fortune spent on the path to these status levels would be enough. Otherwise the so called loyalty program should be dumped. Not saying that they should not have the pay a fee to be called a loyal customer option but actual loyalty and spend should be...